Senior Accounts Receivable Specialist

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary:

The Senior Accounts Receivable Specialist is responsible for managing all aspects of accounts receivable, including B2B collections, customer billing, cash application, and financial reporting. This role ensures timely and accurate collections while maintaining strong relationships with customers and cross-functional teams such as Program Management and Sales. The specialist plays a key role in financial operations, contributing to cash flow management and process improvements.

Duties and Responsibilities:

• Issue customer invoices and credit notes, ensuring accurate and timely remittance via email or customer portal
• Apply customer payments to the appropriate accounts and invoices.
• Generate and send account statements to customers
• Perform daily bank reconciliations
• Analyze customer payment deductions and resolve discrepancies
• Manage B2B collection efforts, collaborating with customers and internal teams to secure timely payments and resolve past-due balances
• Respond promptly to customer and internal inquiries regarding accounts receivable matters
• Review accounts receivable aging reports and escalate overdue accounts for resolution
• Investigate the root causes of past-due balances and coordinate collection efforts with Program Management, Repairs, Sales, and other departments
• Participate in weekly collection meetings and present customer account statuses
• Manage and monitor the shared Accounts Receivable email inbox
• Assist with audits by providing supporting documentation as needed
• Collaborate with internal teams on process improvements to enhance efficiency and customer satisfaction
• Support month-end closing activities, special projects, and ad-hoc financial analysis and reporting
• Perform other job-related duties as assigned

Core Qualifications:

• Bachelor’s Degree in Accounting, Finance, Business Administration, or equivalent experience in a related field
• 3+ years of experience in Accounts Receivable or a similar financial role
• Experience in handling customer payment reconciliations and resolving discrepancies
• Strong understanding of financial reporting and collections processes
• Ability to conduct root cause analysis for overdue balances and implement corrective actions
• Experience in B2B collections
• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, etc.)
• Proficiency in accounting software (Microsoft D365 is a plus)

Preferred Qualifications:

• Experience working with large corporate clients in a B2B environment
• Prior experience leading collections improvement initiatives

The starting pay range for this position is $25.00 to $29.00 per hour however, base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

• A home allowance to elevate your home workspace
• Discretionary bonus program
• Future financial security with a 401(k) program with company match
• Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown