Quality Assurance Analyst

Job Description and Duties

Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) serves as a key member of the Quality Assurance team, responsible for conducting post-process reviews of the Victim Compensation Division (VCD) work items to ensure compliance with the statutes, regulations, and policies governing CalVCB. The AGPA independently performs complex analytical work, evaluating program activities, investigating potential compliance or fraud issues, and preparing comprehensive reports that support program improvement and accountability. The incumbent also provides support to the Ombudsperson’s Unit, facilitates stakeholder communication, collaborates with internal areas such as Audits, Fraud, Data Analysis, and contributes initiatives in an effort to enhance operational efficiency, transparency, and public trust.

This position provides hybrid telework opportunities, with employees required to work in person at least two (2) days per week and as needed/required.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. We do not accept STEM-OPT. CalVCB uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

You will find additional information about the job in the .

Special Requirements

A completed and detailed State application must be received in the Human Resources Unit or postmarked by the final filing date and include the following:

• On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the “Examination(s) or Job Title(s) For Which You Are Applying” Section.
• If you are applying using list eligibility please ensure you have taken the exam or have verified your past exam is still active.
• Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required Examination/Employment Application STD. 678.
• For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants MUST include all employment history on the Employment Application (STD 678), including detailed job descriptions/duties, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may be disqualified and/or will experience delayed processing times and your eligibility for this position may be impacted.
• Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.
• If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Please utilize the following link to view approved agencies:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Effectively and proficiently operate a computer using the following software programs: Microsoft Word, Excel, Outlook, and Access.
• Ability to develop statistical data and evaluate results.
• Ability to apply and interpret policies, regulations, and laws.
• Ability to take and follow verbal or written direction from supervisors/managers.
• Working knowledge of the VCD program to be able to establish program goals/objectives, identify/resolve program issues, etc.
• General knowledge of the formal and informal aspects of the legislative process in order to analyze proposed legislation impacting the department.
• General knowledge of the CalVCB’s mission, goals and policies to ensure that the progress and completion of work assignments and tasks conform to the overall objectives of the unit and/or division.
• General knowledge of governmental functions and organization at the state and local level to maintain and foster a good working relationship with our clients.

Benefits

CalVCB employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on the length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment.

Some added benefits CalVCB offers include:

• Telework
• Flexible Work Hours
• Generous healthcare benefits - Health, Dental, and Vision Insurance
• Paid Leave
• 11 Paid Holidays
• Retirement and Savings Plans
• Group Legal Services
• Employee Assistance Program
• Ongoing training and development
• Short-Term Disability Program
• Convenient transportation options, including light-rail and pre-tax parking
• Nearby restaurants

For more details about employee benefits, visit the CalHR Benefits Website

Location

We are located at 400 R Street in downtown Sacramento just a short walking distance from restaurants, coffee shops, the Sacramento River levee bike trail, and the State Capitol. We are close to Highway 50 and Interstate 5; have a conveniently located parking garage that also accommodates bicycles; and, offer discounted public transportation options.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required at the time of your application submittal. Please see the “Statement of Qualifications” section of this job advertisement for detailed instructions for the SOQ submission.