Nursing Operations Supervisor

Job Description and Duties

The Position is headquartered in Sacramento.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.

Under the direction of the Community-Based Adult Services (CBAS) Nursing Operations (NOPs) Section Chief (Nurse Evaluator IV, Health Services), the Nurse Evaluator III, Health Services (NE III Supervisor) oversees a team of Nurse Evaluator IIs, providing clinical supervision, daily operational guidance, and training. The NE III Supervisor ensures the team conducts effective surveys of CBAS providers, enforces certification standards, and evaluates clinical findings in alignment with state and federal requirements, including the 1115 Medicaid Demonstration Waiver. This role collaborates with internal leadership and external partners to support quality assurance, process improvement, and regulatory compliance. The incumbent uses strong clinical judgment, supervisory skills, and analytical expertise to support participant health and safety through effective oversight of care plan development and implementation.

To be considered for this position you must provide a completed Application and Resume.

New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate range may be based on education or experience identified in your state application.

Please ensure your application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

Examination Information

Those interested in obtaining employment with the California Department of Aging must apply and compete through the State recruitment process () . Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Aging, please contact the Human Resources Branch at [email protected]

You will find additional information about the job in the .

Working Conditions

• The physical work location of the position is designated at the department's headquarters location, a three-story building and standard office modular workspace located in Natomas. The duties of the position require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in person.

TRAVEL : 20% Travel related to consultative and monitoring responsibilities. Overnight travel to various CBAS facilities throughout the state will be required approximately 10 percent (10%) of time to conduct surveys and aid with onboarding/training of new hires. Transportation of laptop and binders to various facilities while conducting survey activities, which, in total, may exceed 25 pounds.

Special Requirements

*** Current California Registered Nurse license ***

This position is designated under the . The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests.The appointee is required to complete within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, medical information, marital status, and age. Confidential information on the first page of the applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file and appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Knowledge and experience of programs that serve older adults and/or persons with disabilities.

2. Management and leadership experience overseeing, training, planning and directing the workload of nurses and/or multidisciplinary teams.

3. Ability to provide clear, concise, and effective written documentation and oral presentation.

4. Ability to develop and maintain cooperative working relationships, and deal tactfully, professionally, and confidentially with all internal and external customers and contacts.

5. Ability to adapt behavior and work methods in response to new information, changing conditions or unexpected obstacles.

6. Ability to take initiative, and work both independently and in a team environment.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to programs and services that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout California.

To learn more benefits for State employees, visit the , page on the CalHR website.

CDA is located close to downtown and is easily accessible from various main thoroughfares (i.e., Interstate-5 and Interstate-80). Employees enjoy a great team environment with amenities including: FREE PARKING and close to various dining and shopping choices in the Natomas area.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.