Sr. Director, Payment Fraud Products

VISA
San Francisco, CA
Job Description

Visa is looking for an accomplished Senior Director with a passion for innovating and shaping the next generation of payment fraud risk model products.

This role will focus on bringing to market a new, exciting risk model product with global reach, compelling client experience, novel features, and strategic importance to Visa.

As an experienced product leader, the Senior Director will work closely with Technology, Data Science, Cross-functional Products and Regional teams to prioritize, solution, develop and implement key product features and ultimately bring to market successful products.

The successful execution of this role will be achieved through a combination of leadership, technology/product/AI-ML knowledge, innovation, passion for customers, and applied strategy as well as a positive contribution to Visa’s rapidly expanding payments products and services offerings.

Responsibilities:

  • Product Strategy & Roadmap: Understand AI and Payment fraud trends, competitive landscape, market and client needs to shape product roadmap and align strategic goals.
  • Articulate and socialize product roadmap, product positioning, market differentiation, value proposition and benefits in ways that resonate with key audiences, use-cases and markets
  • Establish product requirements: define comprehensive and precise products requirements for key features which meet client and markets needs and work in conjunction with other Visa products and solutions
  • Conduct grooming sessions: Drive collaboration and in-depth understand on product requirements with cross-functional product, data science and technology teams
  • Define acceptance criteria for requirements, Participating and providing business input to the AI design and technology discussions.
  • Define and monitor key product success metrics and operational targets
  • Define non-technical elements critical to product success, such as model risk management, onboarding experience, commercial enablement assets, pricing, branding, and GTM plans
  • Play an instrumental role in the Payment Fraud Risk Model Products team by providing thought leadership in overall strategy design, commercialization, and execution of Risk Model products.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD


Preferred Qualifications:

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • 10 years of product management experience with Advanced Analytics products in payment technology or risk and fraud management
  • Experience and knowledge of Agile (Scrum) project methodology and practices. Proven record of accomplishment in fast-paced, agile environments with demanding timelines.
  • Extensive experience in designing and taking products to market that use complex modelling techniques (inc. AI/ML).
  • Experience in management and requirement provision for data science teams and technology teams focused on AI/ML.
  • Excellent interpersonal skills with demonstrated ability to interface across levels, regions, cultures, and languages, and engage successfully with both specialist teams and broader business partners.
  • Ability to lead executive messaging.
  • The successful execution of this role will be achieved through a combination of leadership, technology/product/AI-ML knowledge, innovation, passion for customers, and applied strategy. As well as a positive contribution to Visa’s rapidly expanding payments products and services offerings.
Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 229,000.00 to 400,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Posted 2026-04-06

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