Product Manager - Integrations
About the Role
The Product Manager, Technical owns the ongoing health and management of a portfolio of SaaS data connectors in partnership with Fivetran’s product and engineering teams. You will partner with customers & other product managers to understand customer requirements, set priorities, ensure that requirements are translated into workable epics and stories. You are also the go-to person for engineering and other stakeholders when they have questions on requirements, deliverables, and incidents.
This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. The successful candidate must be able to work with overlap with US EST and PST time zones.
What You’ll Do
- Monitor the health and performance of the connector portfolio
- Work closely with the larger product team to plan and prioritize feature development
- Manage product backlog, develop feature requirements and set acceptance criteria
- Partner with different stakeholders on internal management communications and business reviews
- Work closely with engineering to execute feature improvements
- Participate in scrum ceremonies
- Partner with engineering to solve incidents
- Work with customers for research, connector onboarding and triaging of incidents
- Drives for clarity and solutions when faced with ambiguity or challenges
- Understand both the technical details and desired business outcomes to drive for results
You will play a key role in the growing and adoption of Fivetran's SaaS Connector Portfolio
Skills We’re Looking For
- Strong SQL skills
- Previous experience working as a product manager, product owner, technical program manager, or data analyst role
- Experience working with engineering or technical delivery teams
- Experience working in an Agile environment
- Strong written and verbal communication skills
- Organized and great attention to detail
- Adaptable, multitasker and problem solver
- Great interpersonal skills and ability to collaborate and build relationships
- Embody team values of Curiosity, Ownership, Collaboration, Kindness, and Integrity
- A deep sense of empathy for the customer, ensuring that all solutions are customer-focused and deliver significant value.
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