Founding Software Engineer
You'll be working on cutting-edge applied AI challenges:Â building production agentic systems that autonomously handle complex, multi-step workflows in real-world operations. This means solving hard problems in agent orchestration, real-time decision-making, tool use, and human-AI interaction patterns - not just integrating LLM APIs, but architecting the intelligence layer that makes autonomous operations reliable at scale.
This is a broad, hands-on role where you'll own significant parts of the product and have the opportunity to shape our engineering culture from day one. If you like building from zero, shipping fast, and solving hard problems close to real customer impact, this role is for you. Responsibilities
Engineering across the stack
- Build and own core product features end-to-end, from data models to user interfaces (including conversational/agentic UX)
- Design scalable backend systems that power our AI agents in production environments, including agent orchestration, memory systems, and tool execution pipelines
- Work on real-time communication infrastructure handling thousands of customer interactions
- Ship features that directly impact customer outcomes and business metrics
- Build robust, observable systems that handle enterprise-scale workloads with autonomous agents in the loop
- Own deployment pipelines, monitoring, and incident response
- Make pragmatic technical decisions that balance velocity with quality and maintainability
- Establish engineering practices and patterns that will scale with the team
- Work closely with founders, customers, and go-to-market teams to understand requirements and iterate quickly
- Translate customer problems into elegant technical solutions, including designing agentic workflows and interaction patterns
- Participate in technical discussions and architecture decisions
- Help evaluate and integrate new technologies and tools across the rapidly evolving AI landscape
- Set the bar for code quality, system design, and engineering excellence
- Mentor and collaborate with engineers as the team grows
- Help shape our engineering culture, processes, and technical standards
- Contribute to hiring and building out the engineering team
- 4+ years of software engineering experience, with demonstrated ability to build and ship full-stack applications. Ideally, strong experience with TypeScript
- Strong fundamentals in backend systems, databases, APIs, and web applications
- Comfortable working across the stack and learning new technologies quickly
- Track record of owning complex features or systems from design through deployment
- Experience building production systems at scale with attention to reliability and performance
- Strong judgment about technical tradeoffs and when to optimize for speed vs. robustness
- Excellent communicator who can explain technical concepts to non-technical stakeholders
- Experience with real-time communication systems, voice applications, or telephony a plus
- Background in AI/ML product development, agentic systems, or integrating LLMs into production systems and prior work in logistics, operations, or enterprise SaaS a plus
- Work on the frontier of practical AI engineering - agentic systems, real-time voice, and enterprise infrastructure
- Define the technical foundation for a category-defining product
- Build the engineering team and culture from day one, with a path to technical leadership as we scale
- Backed by top VCs and growing quickly - doubling the team in the first half of the year
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