ServiceNow Admin Developer
This is a remote position.
We are seeking ServiceNow Admin / Developers for our direct client.
Responsibilities:
Planning and design of new applications and configurations implemented including:
Ø Design and implementation of Organization group roles pertaining to each defined Organization
Ø Design and Implementation of Change Coordinator groups (if needed)
Ø Performance evaluation and monitoring
Ø eAccess updates and integration
Ø New application integration
Deliverables: General Administrative Support functions:
Ø Based on functional specifications and application reviews recommend/create application configurations standards and administrative evaluations
Ø Confirm that the configurations conform to company standards
Ø Perform application support activities as specified
Ø Provide new development requirements as needed
Ø Document and verify the work being done meets company standards
Ø Unit Test the systems and provide SIT/CAT plans/assistance
Act as an escalation point for company ServiceNow Support for end user related inquiries or consultation of the Servicenow Application system.
Perform application and end user support as required; perform SME ServiceNow customer support
Monitor company and IT ServiceNow emails and Incident tickets requesting technical assistance
Submit updates to common data elements: categorizations application data location data user data knowledgebase articles support group roles report design and CMDB
Implement assigned Change Requests
Perform monthly ServiceNow audit activities as defined by company
Change Management administration and operations support for ServiceNow
Administrative and operations support for ServiceNow suite of services
Please respond with your updated resume and contact information to
Best Regards
DAWAR CONSULTING INC.
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