Public Safety Dispatcher

Job Description and Duties

Communications Infrastructure and Support Sectoin (CISS) has a Public Safety Dispatcher opening located at the California Highway Patrol Headquarters. This position is an instructor position within the Communications Training Program, and under the direction of a Public Safety Dispatch Supervisor I.

The duties of the position include, but are not limited to:

• Participating in the research, development, design, review, and implementation of training curriculum, as well as appropriate training materials, manuals, guides, and other resources for the Public Safety Dispatcher Basic Course (PSDBC) Modules A and B, Communications Training Officer Course (CTOC), and Advanced Communications Training Officer Course (ACTOC)

• Provide support for gathering Commission on Accreditation for Law Enforcement Agencies and the Association of Public Safety Communications Officials accreditation standards from the communications centers

• Provide classroom instruction to communications personnel including, but not limited to cadets, guest users, allied agencies and field personnel as necessary

• Participating in research and analysis of new training information

• Participating in the evaluation of Communications Training Program (CTP), PSDBC, CTOC, and ACTOC effectiveness

• Working at local communications centers to retain perishable skills

• Work overtime at communications centers to supplement staffing, dependent upon command to command agreements
• Two-to-four year commitment

You will find additional information about the job in the .

Working Conditions

Tolerates a confined workspace with prolonged periods of sitting and/or standing, and performs effectively under stress and time constraints.

This position is considered an administrative assignment; consequently, only current CHP Public Safety Dispatcher will be considered for this assignment. The incumbent selected will be expected to meet the minimum 24 months duration of the assignment, and the normal maximum duration of 48 months in accordance with General Order (G. O.) 10.6, Field and Headquarters Assignments and Transfers Nonuniformed Employees. Extensions of Administrative Assignments may be granted.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests:

***Applicants selected for interview will be required to provide a 20 minute oral presentation during the interview process.

***Questions regarding the contents of this Communications Network message may be directed to PSDS I Jeanne Espinoza at (916) 843-4283.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• On-the-job training and/or teaching experience.
• Exceptional interpersonal skills.

• Ability to work well in a small team environment.

• Excellent oral and written communications skills.
  

• Excellent time management.
  

• Ability to travel.

Benefits

Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.

Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit:

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-524257) and/or position number 388-048-1663-008 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire