Biz Ops & Culture Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Business Operations Manager

Job Description

As the Business Operations & Culture Program Manager for the Chief of Staff office responsible for Search, Recommendations, and Services Engineering, you will assist in optimizing team success by operating programs across budgeting, staffing, execution, planning, and employee engagement. Additionally, you will coordinate activities to encourage team interaction. The role will work across teams to execute on organizational success.

What you will accomplish: 

• Support tracking and reporting of staffing levels, headcount targets, and hiring against target. Maintain accurate data and coordinate with hiring managers, finance, HR on recruiting forecasts and approvals.

• Handle day-to-day expenses against budget across teams.

• Work cross functionally to facilitate resource and product planning exercises as crafted by the global planning team.

• Implement team organization programming including all-hands, educational events, culture, and team recognition including offsite logistics.

• Work with the Design and Communication teams to build content and demos for executive-level and external presentations.

• Capture and summarize feedback on team engagement activities and assist with the rollout of initiatives that improve team efficiency.

• Coordinate planning and reporting activities, maintaining calendars, documentation, and progress updates for ongoing initiatives.

• Identify and implement process improvements that increase operational efficiency and help the team deliver results more optimally.

What you will bring:

• 5+ years of work experience preferred.

• Prior experience in finance, marketing, or operations working with data and analytics.

• Track record of managing process and organization to teams spanning data, reports to event management.

• BS/BA degree required.

• Proven experience in commerce/ retail, consumer goods or internet services a plus

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected] . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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