Production Coordinator

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Serve as the main administrative contact for customers, responding to order-related questions and providing timely updates.
• Coordinate confirmed orders from receipt through production, delivery, and billing.
• Review order details and documentation to ensure information is complete and accurate.
• Prepare and maintain organized customer files, production paperwork, and order records.
• Communicate requirements, changes, priorities, and deadlines to production and other departments.
• Ensure production has the materials, labels, documentation, and information needed to complete each order.
• Track active orders, follow up on outstanding items, and address potential delays or issues.
• Maintain accurate order and billing information in Micron while managing multiple priorities and administrative tasks.

What you'll bring:

• Minimum of two years of experience in administration, order management, customer service, or a related role.
• Experience in building materials, construction, distribution, or a production environment is considered an asset.
• Strong organizational and multitasking skills, with excellent attention to detail.
• Ability to manage paperwork and coordinate multiple orders and priorities simultaneously.
• Strong problem-solving skills, sound judgment, and a proactive approach to follow-up.
• Effective interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office 365, particularly Outlook, Word, and Excel.
• Experience with order-entry, billing, ERP, or business management systems is considered an asset.
• Comfortable working in an office-based position involving regular computer work and frequent communication by phone and email.

What you'll earn

• Competitive compensation : We make sure your hard work is recognized

• Medical, dental, and vision insurance : Enjoy the peace of mind provided by our comprehensive benefits package and telemedicine service designed to prioritize your well-being.

• RRSP Program : Secure your future with a fair matching of your retirement contributions.

• Paid leave : Recharge your batteries, balance work and personal life, benefit from personal emergency leave, and enjoy paid vacation and company-recognized public holidays to relax and pursue the activities you love.

• T raining and advancement opportunities : Open doors and access exciting opportunities by participating in our dynamic learning programs .

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status