Human Resources Business Partner, Operations
- Serve as the day-to-day HR partner for our Operations workforce (Autonomous Vehicle Operators, Fleet, Safety, Program Management, etc.), focusing on real-time employee support across multiple shifts, including overnight operations.
- Handle a high volume of employee relations matters—attendance issues, interpersonal conflicts, conduct concerns, policy questions, and incident follow-ups, ensuring consistency and fairness across sites.
- Support Safety and Ops teams during road-collision calls and other safety-related escalations, ensuring timely documentation, communication, and next steps.
- Provide frontline supervisors and leads with guidance on documentation, coaching conversations, and navigating routine HR matters.
- Assist with key HR processes for a large, hourly workforce, including onboarding touchpoints, workplace support needs, and shift-based communication updates.
- Spot patterns across teams and shifts to surface early signals related to safety, performance, or engagement.
- Partner closely with the primary HRBP and cross-functional teams (Workplace, Safety, Legal, People Ops) to ensure a seamless and consistent employee experience.
- Partner with Talent Management on performance programs, engagement efforts, and manager enablement tailored to a frontline workforce.
- 4+ years HRBP or HR Generalist experience supporting hourly, contingent, or temp-to-hire populations in operations, logistics, manufacturing, warehouse, or similar environments.
- Strong experience with high-volume ER, including investigations, documentation, and decision-making under time-sensitive operational conditions.
- Comfortable with onsite, shift-based environments, including occasional overnight or early morning shift support.
- Known for building quick trust with both workers and frontline managers—balancing empathy with clarity and accountability.
- Strong understanding of California employment law, particularly for high-volume non-exempt workforces.
- Process-minded: able to build lightweight, scalable approaches without slowing down operations.
- Calm, practical, and steady during safety escalations, staffing surges, or complex ER situations.
- High learning agility—you can quickly understand the operator workflow and how it ties into vehicle testing, milestones, and safety.
- Experience supporting operations in autonomy, transportation, logistics, or industrial/safety-critical environments.
- Experience working directly with safety teams or supporting populations where incident reporting and behavior standards are critical.
- Experience supporting multi-site, shift-based, or 24/7 operational environments.
- HR certifications (PHR, SPHR, SHRM-CP/SCP).
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