Specialized Programs Supervisor

The Jacobs & Cushman San Diego Food Bank is currently hiring for a full-time, hourly, non-exempt and benefited, Specialized Programs Supervisor at our Miramar location.

About the San Diego Food Bank
Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing nutritious food to people in need, advocating for the hungry and educating the public about hunger-related issues. For more information about the organization, please visit

Our Mission:
The Jacobs & Cushman San Diego Food Bank and our North County Food Bank Chapter provide nutritious food to people in need, advocate for the hungry, and educate the public about hunger-related issues.

Did you know?

• The San Diego Food Bank is the largest hunger relief organization in the county, feeding over 400,000 people every month in partnership with more than 450 nonprofit co mmunity partners.
• We are the fourth largest independent food bank in the country.
• We distributed 52 million pounds of food in 2025; more than 48% of that food being fresh produce.
• We have a Four-Star rating on Charity Navigator.

We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine and received the 2020 Business Waste Reduction & Recycling award.

Position Purpose
The Specialized Programs Supervisor is responsible for the oversight and support of the Emergency Food Assistance Program (EFAP), Neighborhood Distribution Program (NDP), School Based Programs, and Basic Needs programs ensuring smooth and compliant program operations that provide essential food support across San Diego County. This role combines hands-on coordination with oversight responsibilities, supporting the work of Program Coordinators while managing inventory, allocations, compliance and reporting. The Specialized Programs Supervisor is key to expanding program reach to underserved areas, enhancing the dignity and efficiency of food distributions and fostering collaboration across departments to support the Food Bank’s mission of ending hunger in San Diego.

Primary Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. All duties are expected to be performed in accordance with existing company policy and procedure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Program Oversight

• Assess and implement improvements to delivery methods, partner capacity and client impact across specialized programs by developing sustainable approaches to address urgent needs based on partner agency capacity and feedback.
• Engage in cross-department collaboration with procurement, warehouse, delivery and inventory teams, as well as North County staff, to support and improve program operations.
• Utilize data analysis to identify and establish new EFAP, neighborhood, school and diaper partner sites. Focusing on expanding services to rural and underserved areas to maximize program impact.
• Achieve metrics of success across partner and client impacts and track impact via dashboards and other measures.
• Assess and prioritize multiple detailed and time-sensitive tasks, pivoting quickly to address urgent needs while ensuring deadlines are met.
• Use sound judgment to balance the needs of various stakeholders, including nonprofit partners, community members and internal staff.
• Coordinate and manage bonus load distributions to streamline delivery schedules, enhance inventory management and support efficient program operations.
• Ensure accurate reporting is completed specifically for each program requirements both internally and externally.
• Understand and communicate program needs, successes and challenges to leadership.

Team Leadership

• Provide day-to-day leadership, training and support to specialized program Coordinators, including approving timecards, managing PTO coverage and ensuring consistent program operations.
• Conduct regular meetings with team members to discuss goals, performance and development opportunities.
• Facilitate ongoing training in program-specific policies and compliance requirements.
• Serve as back-up support for team members, stepping in to handle day-to-day tasks and responsibilities across any position within the team as needed to ensure seamless program operations and continuity.

Partner Support and Training

• Provide guidance and training to partner agencies, facilitating meetings to communicate process improvements and increase partner engagement.
• Support partners in adopting program databases such as Oasis Insight, enhancing tracking, reporting capabilities and coordinating with FTNP team.
• Support various grants and special projects focused on program funding, expansion and agency capacity building.

Inventory Management

• Oversee EFAP, Neighborhood Distribution, School Program, Diaper, Period inventory, menu planning and allocations at Miramar, North County, and off-site cold storage locations.
• Working closely with procurement and nutrition teams to ensure balanced and nutritious offerings.
• Collaborate with warehouse staff to address inventory rotation needs, specifically focusing on produce management in cooler storage.
• Support the North County Client Choice Pantry by addressing and resolving EFAP inventory challenges, ensuring efficient distribution and client access.
• Work with operations departments on procuring, managing, allocating inventory across school based and diaper bank programs.

Compliance and Reporting

• Serve as the primary contact for CDSS reporting, ensuring accurate and timely completion of paperwork and documentation.
• Apply changes to CDSS policies and guidelines to maintain compliance, updating internal SOP’s, training team members and partners as needed.
• Balance enforcing compliance with Food Bank and CDSS policies while maintaining positive and collaborative relationships with nonprofit partners.
• Proactively address partner compliance issues, such as late reporting or low-level findings, with clear, solution-focused communication.

Ideal Candidate
The ideal candidate is a collaborative leader with a strong commitment to serving the community and ensuring efficient, equitable food distribution. They excel at balancing compliance requirements with relationship-building, fostering positive and supportive partnerships with nonprofit organizations. This candidate is detail-oriented, organized and adept at managing multiple priorities, pivoting seamlessly between tasks to meet tight deadlines. They are a clear communicator who thrives in teaching and guiding nonprofit partners and staff. Ensuring adherence to program guidelines while fostering growth and understanding. The ideal candidate builds a culture of accountability, professional development and collaboration. They are passionate about enhancing EFAP, school based, neighborhood distribution, basic needs programs to expand reach and impact, particularly in underserved communities.

Education, Training and Experience
A typical way of obtaining the necessary education, training, and experience for this position includes:

• Bachelor’s degree in sociology, social work, public administration, or a related field, or equivalent combination of training and experience.
• Minimum of 3 years of progressively responsible experience in nonprofit program administration.
• 2 years in a supervisory capacity is highly preferred.
• Experience in food distribution, compliance-driven roles, or similar programmatic settings preferred.

Skills, Knowledge & Abilities
Knowledge of:

• Nonprofit program management, inventory control, and USDA food assistance program regulations.
• Microsoft Office Suite (Excel, Outlook, Word)
• Inventory software (e.g., Primarius) and Client data platform (e.g., Oasis)

Ability to:

• Strong analytical skills to drive data-based program expansion and strategic inventory decisions.
• Excellent organizational, time management and interpersonal communication skills. With an ability to manage multiple priorities and adapt to frequent interruptions.
• Proven leadership abilities with experience in developing and managing a team, setting goals, and fostering professional growth.
• Capacity to build strong cross-departmental relationships to support program efficiency and responsiveness.

Licenses, Certificates, Special Requirements

• Valid California driver’s license and reliable transportation, as some local travel may be required.
• Bilingual in Spanish/English preferred.
• Food Handler’s Certificate (training provided upon hire).

Compensation
This is a full-time, non-exempt, hourly, benefited position.

• A market-level competitive salary is between $29.00 - $32.00 per hour based on experience and qualifications.
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave.

Work Schedule

• Standard work hours are Monday-Friday, 7:30 am to 4:00 pm, with occasional evening and weekend shifts as needed.
• Local travel within San Diego County, particularly for site visits and partner support, up to 40% of the time.

How to Apply

• Interested and qualified candidates should apply below.
• Submissions missing a resume will not be considered for the position.
• Background check and drug test are required for the position before emp