Senior Learning Experience Designer (San Francisco)

Job Description

Job Description

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the businesswhether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in?

Why would you love this job?

You'll love being a Senior Learning Experience Designer at Redis because you get to empower learners through impactful, engaging, and scalable learning experiences. In this role, you'll design modern, learner-first content to support and make a difference in our GTM organization. You'll transform complex technical concepts into clear, concise, and digestible microlearning, all while championing the learner.

This role is perfect for someone who thrives in a fast-paced tech environment, is energized by ambiguity, and is excited to bring AI innovations into learning design and GTM team workflows.

If you're a creative, strategic, and learner-obsessed designer, we'd love to hear from you. Help us shape the future of learning.

What you'll do :

Design impactful learning experiences : Apply adult learning theory and instructional design best practices to create modern, microlearning-based content that drives a sustained behavioral change.

Champion the Learner : Serve as the learner's advocate by delivering relevant, accessible, and actionable content with just-in-time creativity to meet GTM audiences where they are, when they need it most.

Enable product knowledge : Translate deeply technical product information into easy-to-understand learning experiences for pre and post sales teams.

Collaborate Cross-Functionally : Work closely with various stakeholders within the organization to analyze performance problems, design, develop, and deliver engaging content in a variety of formats including live presentations, on-demand learning, resources, videos, and assessments.

Build and manage content : Work within our CMS / LMS to create, upload, and manage content while maintaining quality and consistency across learning experiences.

Innovate with AI : Explore and experiment with integrating generative AI and other emerging technologies into instructional design and GTM team workflows.

Own Projects : Manage multiple concurrent projects, ensuring high-quality deliverables are completed on time, even amid shifting priorities or ambiguity.

What you'll need to have :

• Bachelor's degree with 3-5 years of experience in Learning Experience Design or Sales Enablement content development.
• Demonstrated experience designing product enablement or technical learning content
• Experience with publishing and tracking content within a CMS / LMS
• Advanced in Google Suite (Slides, Docs, Forms, and Sheets)
• Excellent written and oral communication skills, with exceptional attention to detail, design, and copy proofing
• Ability to manage multiple concurrent projects to ensure on time delivery and quality
• Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to initiate and build relationships with people in an open, friendly, and accepting manner

Extra great if you have :

• Experience in the Tech Space (SaaS, Database, etc.)
• Proficient with eLearning tools such as Camtasia, Canva, Adobe Suite, & collaboration tools

The estimated gross base annual salary range for this role is $110,000 $155,000 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and / or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.