Director of Operations - IFM

Director of Integrated Facilities Operations

Role would reside on the West Coast, ideally California and will include travel near 40%
Base compensation is in excess of $215,000 with additional bonus
Benefits include but are not limited to medical, dental and vision coverage.

Position Overview

The Director of Integrated Facilities Operations is responsible for the strategic leadership and delivery of facilities services, maintenance programs, and engineering operations across a portfolio of corporate offices, research centers, laboratory environments, and other non-manufacturing sites. This role oversees both hard and soft services, ensuring operational excellence, reliability, safety, and high-quality workplace experiences.

The leader in this role will drive standardization, implement best practices, strengthen technical capabilities, and ensure adherence to safety, quality, and operational standards. They will collaborate closely with internal stakeholders to ensure service delivery meets organizational needs and achieves key performance, financial, and customer experience goals.

This individual is accountable for operational budgets, resource planning, and performance management across their portfolio and will maintain close alignment with related functions such as engineering, project management, manufacturing operations, and sustainability.

Key Responsibilities

Operational Leadership

• Provide strategic and technical direction for facilities, maintenance, and engineering teams across multiple site types.
• Lead the development, refinement, and implementation of operational and technical standards.
• Promote a safe, compliant, and high-reliability environment through strong safety culture and disciplined operations.

Team & Performance Management

• Ensure effective cross-training, competency development, and succession planning across all teams.
• Drive accountability for achieving KPIs, operational metrics, and service-level expectations.
• Support team members in resolving technical issues, operational challenges, and customer needs.

Continuous Improvement & Reliability

• Analyze failures, incidents, and performance trends to identify root causes and implement corrective and preventive actions.
• Strengthen maintenance reliability programs to minimize downtime and improve equipment and facility performance.
• Lead initiatives to improve operational efficiency, reduce risk, and enhance the overall workplace experience.

Client & Stakeholder Engagement

• Serve as a trusted advisor by anticipating needs, responding promptly to issues, and providing thoughtful solutions.
• Foster strong working relationships with corporate leadership, department heads, and functional partners.
• Communicate root cause analyses (RCAs), corrective action plans (CAPAs), and operational updates clearly and effectively.

Cross-Functional Collaboration

• Partner closely with facility managers, operations managers, engineering, environmental health and safety, quality, sourcing, and project management teams.
• Support the evaluation, selection, and oversight of subcontractors to ensure quality and compliance with standards.
• Ensure operational processes implemented across sites align with organizational policies and regulatory requirements.

Risk Management & Preparedness

• Ensure all sites maintain current and effective business continuity and emergency response plans.
• Enforce adherence to environmental, health, safety, and quality standards as defined by organizational policies and regulatory bodies.
• Maintain strong compliance with building codes, safety regulations, and risk-management protocols.

Required Qualifications

• 10+ years of leadership experience in facilities management, engineering, maintenance, or operations within complex environments.
• Experience leading leaders and managing multi-site or large-scale operational teams.
• Strong track record of improving customer experience and driving operational and financial performance.
• Demonstrated success in budget creation, management, and adherence.
• 7–10 years of experience supporting or interacting with biotechnology, pharmaceutical, life sciences, or similarly regulated industries.

Preferred Qualifications

• • Professional certifications such as Certified Facility Manager (CFM) or Facility Management Professional (FMP).
  • Strong financial acumen with experience managing P&Ls, forecasting, and developing budgets for large operational portfolios.
  • Experience implementing change management initiatives within matrixed organizations.

If you are interested in this position or in learning more; please apply.

Krisi O’Donnell
LaSalle Network
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