Business Operations Analyst

Job Description and Duties

Under the supervision of a Supervisor I, the incumbent performs a variety of analytical and administrative assignments in support of the Office of Civil Rights. The incumbent is responsible for coordinating and administering human resources, language access, procurement, facilities, and related administrative programs; conducting research and analysis; preparing reports, correspondence, and recommendations; serving as a liaison with internal and external stakeholders; and providing technical assistance to management and staff to support operational needs and ensure compliance with departmental policies and state requirements.

PARF 88-26-0009/JC-522833

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Eligibility for hire may be determined by your score on the Analyst I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

You will find additional information about the job in the .

Working Conditions

Position located at 1500 5th Street, Sacramento (Sacramento County)

Multiple positions may be filled from this recruitment.

Special Requirements

Possession of a valid driver’s license is required when operating a State owned or leased vehicle.

Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

Resumes and cover letters do not take the place of the SOQ.

1. Describe your experience independently managing an administrative program or functional area. Include your responsibilities, how you monitored compliance with policies and procedures, and how your efforts contributed to organizational effectiveness.

2. Describe a time when you were responsible for collecting, analyzing, and reporting data or information to support management decision-making or ensure compliance with organizational requirements. What tools or methods did you use, and what was the result?

3. Describe your experience managing multiple assignments with competing deadlines. How did you prioritize your workload, maintain accuracy, and ensure timely completion of assignments?

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.