Personal Injury Intake Specialist
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Handle high-volume inbound and outbound calls, emails, and online inquiries from potential clients
- Conduct initial client interviews with empathy, professionalism, and attention to detail
- Screen and qualify personal injury cases based on firm criteria
- Follow up consistently with all pending leads and inquiries to maximize conversion
- Respond quickly to new inquiries and establish strong client relationships
- Maintain accurate records in the case management system and intake logs
- Collaborate with team members to complete the intake and consultation process
- Assist attorneys and staff with opening new cases and administrative tasks
- Track referrals, client data, and communications using spreadsheets and CRM tools
- Ensure all communications reflect a high level of customer service and professionalism
- Minimum 1 year of personal injury or intake experience (required)
- Bilingual (English/Spanish) full professional proficiency required
- Strong background in customer service and client communication
- Experience working with performance-based metrics or quotas
- Ability to handle a high-volume workload efficiently
- Strong organizational and multitasking skills
- Resourceful, proactive, and solution-oriented mindset
- Excellent phone presence and written communication skills
- Experience in a plaintiff personal injury law firm
- Familiarity with case management systems (e.g., CASEpeer, Clio, Litify)
- Proven track record of high conversion rates or intake performance
- Job Type: Full-time
- Schedule: 8-hour shift
- Work Environment: In-person
- Competitive salary
- 401(k)
- Health, dental, and vision insurance
- Paid time off (PTO)
- Paid sick leave
- Ability to commute to Irvine, CA (required)
- Ability to relocate to Irvine, CA prior to start date (required)
MOET Law Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status.
Recommended Jobs
Senior Executive Associate
: HOW MIGHT YOU DEFY IMAGINATION? You've worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and p…
Maintenance Assistant
Job Description Job Description Job requirements, maintain the buildings common areas, must have some electrical, plumbing, patching and painting experiences.
Travel Registered Nurse Case Manager Job
Job Overview TLC Nursing Associates, Inc. is seeking an experienced RN Case Manager for travel assignments in various healthcare settings. This role involves coordinating patient care, asses…
Short term assignment-MURRIETA!!
SHORT-TERM ASSIGNMENT **POSSIBLY 1-2 WEEKS** Pay rate: $18h/r Construction environment Experience with tools needed Moving furniture Interested? Please give us a call (909)238-5848 Follo…
CNC Field Service Engineer
Latest Technology | Excellent Culture | Consistent Growth & Learning In this role you will have the opportunity to work in role focusing on the California market with some of the latest technology…
Assistant Director of Engineering
Company Description AN ICON EVOLVED Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most…
Executive Assistant II
: Executive Assistant II The Executive Assistant II, under minimal supervision, provides advanced general administrative support to a department or group of professionals for BE2 and below. They reg…
Part-Time Tasting Room Associate
Job Description: About Us: We are a small, family-owned winery dedicated to quality, hospitality, and the joy of sharing great wine with great people. Our team is tight-knit, hardworking, and…
Senior Accountant
Benefits: Competitive salary Dental insurance Health insurance Paid time off THIS IS NOT A REMOTE JOB WHO WE ARE: We are an end-to-end Renewable Energy provider. We offer product…