Regulatory Specialist, Customer Success

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit .

Role Description

The Regulatory Specialist, Customer Success role will be responsible for accelerating Gridware’s market expansion by investigating regulatory opportunities for internal Gridware teams and supporting the regulatory needs of Gridware’s customers. Gridware’s products span a range of regulatory arenas and utility use-cases, this role will be responsible for understanding and communicating to internal teams, the relationship between Gridware’s products and relevant regulatory proceedings.

Gridware’s active utility customers require support for each of these respective regulatory proceedings and use cases, in the form of written content for testimony/filings or in the form of quantitative analysis to support requests for funding.

The ideal candidate has experience with public utility commission regulatory filing systems and proceeding protocols, a strong analytical background, a keen eye for detail, and patience to sift through regulatory dockets. Experience working with electric utilities or public utility commissions on risk, wildfire mitigation, resilience, reliability, distribution maintenance and planning, or similar areas is preferred.

Responsibilities

• Track and monitor regulatory proceedings to identify and communicate relevant information and opportunities for our utility customers and/or for Gridware’s teams.
• Work closely with Gridware’s customer success, sales, data, and R&D teams to produce materials, tools, and analysis for educating customers and regulators.
• Support the requests of the regulatory affairs teams of our utility customers as-need.
• Participate in relevant industry working groups, panels, webinars, etc.
• Support internal and customer grant writing on an as-needed basis.

Required Skills

• Bachelor's degree in energy, engineering, public policy, economics, or related field.
• 3+ years of relevant experience.
• Policy and market expertise at the intersection of technology, utilities, and the grid with a focus on public utility regulation.
• Strong analytical and communication abilities to translate extremely technical & complex topics to non-technical cross-functional stakeholders.
• Ability to work both independently and collaboratively in a fast-paced environment, managing multiple priorities with a positive attitude.  

Bonus Skills

• MS, MPP, or related Masters
• Direct experience working at or with (e.g. consultant or contractor) a Public Utility Commission
• Direct experience working at or with (e.g. consultant or contractor) a Utility
• A passion for sustainability and a keen interest in the energy industry is a strong advantage

$100,000 - $130,000 a year

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Benefits

Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)

Paid parental leave

Alternating day off (every other Monday)

“Off the Grid”, a two week per year paid break for all employees.

Commuter allowance

Company-paid training