Backend Software Engineer

LiveX AI Inc.
Palo Alto, CA

Build the Future of AI-Powered Customer Retention

We are seeking a Backend Software Engineer to help us redefine customer interactions and loyalty through AI. In this role, you will develop and enhance the backend systems that power our cutting-edge AI platform, which delivers real-time, personalized customer engagement, faster problem-solving, and proactive support to drive long-term business growth.

You will design and implement scalable, efficient infrastructure to support our AI agents, ensuring they deliver VIP-level service in every customer interaction. Your contributions will directly align with our mission: to create happy, loyal customers by elevating every experience through innovation and technology.

Qualifications

  • 5+ years of professional experience in backend software engineering.
  • Proven expertise in Large Language Models (LLMs), Generative AI, or similar advanced AI technologies.
  • Hands-on experience with open-source LLM frameworks and tools, with a strong understanding of their deployment and optimization.
  • Proficient in cloud services (especially Google Cloud) and API development.
  • Strong programming skills, particularly in Python and Go , with an emphasis on writing clean, efficient, and maintainable code.
  • Passionate about leveraging technology to drive business innovation and improve customer experiences.
  • Comfortable working in ambiguous and rapidly evolving environments, with a proactive and adaptable mindset.
  • Fast learner with a startup mentality, capable of taking initiative and thriving in a dynamic, fast-paced team.

Responsibilities

  • Design, develop, and maintain robust, scalable backend services that power AI-driven
    customer engagement solutions.
  • Implement and integrate AI models, including LLM technologies, to deliver personalized and seamless customer interactions.
  • Optimize backend systems for performance, scalability, and reliability to support real-time AI-driven workflows.
  • Collaborate closely with cross-functional teams, including marketing, sales and product managers, to innovate and refine AI-powered solutions.
  • Stay updated on emerging AI and backend technologies to propose and implement innovative solutions.

What We Offer

  • Opportunity to work with a groundbreaking AI technology company.
  • A collaborative, innovative, and dynamic work environment.
  • Competitive salary and benefits package.
  • Career growth opportunities in a rapidly expanding sector.

How to Apply: Please submit your resume, a cover letter explaining why you are the perfect fit for this role, and any relevant portfolio items to [email protected] . We're excited to hear from you!

LiveX AI is an Equal Opportunity Employer.

LiveX AI Inc. is a trailblazing AI SaaS company dedicated to empowering everyday living. Our skilled team, drawn from top-tier institutions and companies, is committed to leveraging AI to enhance customer experience and business efficiency, reshaping how businesses interact with technology. Join us in driving the future of AI-enhanced business solutions.

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Posted 2026-01-15

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