Ice Technician
- Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor
- Operate Ice resurfacing equipment in a safe manner to ensure Guest and Associate safety
- Efficiently and accurately perform ice resurfaces in a timely manner
- Coordinate the maintenance of on-ice and off-ice related issues
- Contribute to the execution of on-ice and off ice events and activities in a timely manner
- Safeguard public sessions to assure exemplary guest experience and safety
- Enthusiastically service guests while performing a multitude of diverse tasks
- Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service
- Adhere to first aid and emergency guidelines and procedures
- Monitor activity on ice and in other controlled areas
- Adhere to all OSHA Safety Standards and be alert and communicate safety / security problems to the Supervisor or Lead immediately
- Maintain all ice-related equipment to be safe and operable. Any repairs should be reported to the Supervisor / Lead immediately and General Manager
- Knowledgeable and performance of all ice resurfacing equipment in accordance to safety standards implemented within the maintenance certification training
- Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow associates or guests
- Assist in the repairs of ice resurfacing equipment as required.
- Completion of daily Ice Maintenance voltmeter, hydrometer, and compressor readings to ensure the safe operations of ice equipment
- Adheres to optimum ice standards by edging daily therefore ensuring a safer ice surface for guests
- Maintain Air Quality Standards by assisting in the documentation of meter readings
- Maintain The Rinks housekeeping standards for all areas of the facility including; Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices
- Assist in maintenance projects including periodic maintenance of facility equipment
- Assist in performing general maintenance throughout the facility
- Set up and maintain facility signage and displays where applicable
- Maintain ice resurfacers according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations
- Monitor ice conditions; remove debris from ice surface and surrounding areas
- Adhere to all The Rinks policies and procedures
- Other duties as assigned Skills
- Must be 18 years of age or older
- Must complete Ice Maintenance training with a certified The Rinks Maintenance Associate with in a 90-day training period
- Must pass a written, oral and practical Zamboni and Ice Maintenance Exam with a score of 80% or higher
- Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays and nights)
- Must be able to read equipment manuals, safety procedures and write reports, update logbooks, document repairs
- Ice rink operations experience preferred
- Service minded, highly motivated self-starter, enthusiastic and energetic
- Demonstrates an understanding of The Rinks commitment to quality people, places and programming
- Possesses strong interpersonal and communication skills
- Consistently maintains a pleasant, professional, and approachable style
- Thrives in a fast paced, dynamic environment where required to work with a variety of individuals and personalities
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