Pit Supervisor
DEPARTMENT: TABLE GAMES
REPORTS TO: GENERAL MANAGER QUALIFICATIONS:
- Must be age 21 or older and qualify for a gaming license
- Cannot be convicted of a felony
- Technical training and or experience in table games required
- Minimum 2 years of experience as a dealer of at least 2 table games in a casino with I year in a professional, supervisory position within a casino environment
- Must be familiar with all table games in the casino
- Cannot be colorblind
- Responsible for the effective supervision and organization of staff and games, ensuring optimum revenues and customer satisfaction
- Must have a full understanding of all gaming laws, internal controls, and procedures of Havasu Landing Casino
- Responsible for the proper handling of all incidents in the pit of an irregular nature (i.e., disputes, drunk or disorderly behavior, high rollers, large losers)
- Must be able to inform Senior Management of major changes in the pit and the incoming Pit Supervisor at shift change of all relevant information concerning customers and staff
- Must be able to supervise the opening and closing of tables and verification of float balances
- Must have the ability to determine accurate table fills; credits and communication with the cashiering department are essential
- Responsibilities include correcting mistakes made by supervisors or dealers on the tables, ensuring the efficient running of all games through effective staff development and regular facilitation of the employee performance appraisal process
- In conjunction with the shift manager, the Pit Supervisor must have the ability to determine the staffing levels and number of open tables based on business demands
- Must be able to establish high standards for customer relations, ensuring those standards are maintained and identification of good customers for the Players Club are fundamental responsibilities of this position
- Ability to manage disputes which are brought to the attention of the Supervisor, and must be handled in a diplomatic manner with the customer while providing support for the staff member
- Ability to complete paperwork accurately and in a timely manner in accordance with Havasu Landing Casino procedures
- Must be willing to work nights, weekends, and holidays
- Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods of time. The employee is regularly required to s ee, walk, talk, and hear as well as using hands to handle, feel and reach gaming equipment (cards, chips, shuffle devices, etc.). The employee m ust occasionally lift and/or move up to 25 pounds, be able to identify colors, turn their upper body at least 60 degrees, and be able to work with others while maintaining a positive and professional demeanor. PUBLIC RELATIONS:
Important attributes of any employee of the Havasu Landing Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command the respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino. DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Recommended Jobs
Caregiver-Memory Care- La Vida Real
Job Description Job Description Company Description Wage range: $18.00 - $19.00 hour AM & PM Shifts Available 7;00AM-3:00PM / 3:00PM-11:00PM For over 37 years, Senior Resource Group-…
Service Champion
As a Service Champion, you will be responsible for: Serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Filling orders Operat…
Expert AI/ML Applied Scientist - Generative AI
**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every da…
Dental Assistant
Job Description Job Description Private dental office looking for an experienced and dedicated Dental Assistant to join our growing practice. Candidates must have at least one year of dental assi…
Account Executive - AI Studio (AI Infra)
Job Description Job Description About the Company Our client is a publicly traded leader in the AI and cloud computing industry, offering a cutting-edge AI-centric cloud platform designed to emp…
Facility Technician
-- Position Summary We are seeking a dynamic individual to manage the day-to-day operations in a Biotech environment. This is an exciting and unique opportunity to support our Pharmaceutical Dev…
Electronic Lab Technician
Job Description Insight Global is seeking an Electronic Lab Technician to sit onsite at an Aerospace client in Santa Clara, CA. You will support rapid prototyping and testing of power converters and e…
Product Manager - Integrated Infrastructure Solutions - Compute
The application window is expected to close on: 07/30/2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team …