Patient Services Representative
🌟 We're Hiring: Patient Services Representative! 🌟
We are seeking a dedicated and compassionate Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will have excellent communication skills, healthcare experience, and a genuine commitment to providing exceptional patient care and support.
Location: Torrance, CA
Position: Patient Services Representative
Pay Rate: $24/hr
Duration: 13 weeks
Expected Shift: 8am-5pm (40 hrs/week)
What You'll Do:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• 1-year recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Call center experience required
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.
Ready to make a difference in patient care? 🚀 Apply now and join our healthcare team!
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