Hardware Technician IV

Job Responsibilities:

• Assess condition of returned prototype units and confirm failure mode.
• Run the prototype unit through a prescribed set of functional tests depending on reported defect and perform failure analysis to determine root cause.
• Strategically disassemble the unit, guided by SOPs, and perform a visual inspection of systems that might be related to the failure symptom.
• Perform component/module exchanges to isolate the failure.
• Document the work performed on each unit in a thorough, consistent manner.
• Strong written and verbal communication for documentation and live discussion with Engineering teams.
• Failure Analysis.
• Solution proposals and repairs.
• Assembly/operating instructions (SOPs).
• Provide solutions to teams with electrical, mechanical and software troubleshooting and repair.
• Assist with scaled prototype assembly/disassembly and small pre-production units in varying numbers.
• Flash, program, and calibrate prototypes or testing equipment following outlined SOPs.
• Run software scripts and basic commands using the command line interface of Linux, MacOS, and PC platforms.
• Not expected to write those scripts.
• Needs to be familiar with AB.
• Use electronic analysis tools to perform systematic QC of electronic assemblies.
• Light soldering to repair electrical components.

Skills:

• Experience in repairs; taking apart small electronics, root cause analysis.
• Using AI agents and internal tools to flash and program the repairs.
• Ability to adapt to a daily changing statement of work.
• Ability to prioritize and balance multiple tasks to complete a given statement of work.
• Experience with reaching out to responsible design engineers for troubleshooting, clarification, and feedback.
• Willingness to propose and implement process improvements (including SOPs) to increase production efficiency.
• Proficient use of text, photos, and videos to clearly convey assembly processes to others.
• Seek feedback for continuous improvement.
• Electronic/Consumer-electronic repair/debugging experience.
• Past prototype or assembly line experience, particularly in small electronics or devices.
• Familiarity with troubleshooting processes to isolate failures within electronics.
• Experience with Linux, Mac, and Windows OS command line.
• Experience with ADB and UART communication protocols.
• Strong attention to detail.
• Electronic/Consumer-electronic repair/debugging experience.
• Computer programing experience.
• Electrical troubleshooting experience.
• Past prototype or assembly line experience, particularly in small electronics or devices.
• Familiarity with OrCAD/Allegro and other EE hardware design.

Education/Experience:

• Ability to adapt to a daily changing statement of work.
• Ability to prioritize and balance multiple tasks to complete a given statement of work.
• Experience with reaching out to responsible design engineers for troubleshooting, clarification, and feedback.
• Willingness to propose and implement process improvements (including SOPs) to increase production efficiency.
• Proficient use of text, photos, and videos to clearly convey assembly processes to others.
• Seek feedback for continuous improvement.
• Strong attention to detail.
• Electronic/Consumer-electronic repair/debugging experience.
• Computer programing experience.
• Electrical troubleshooting experience.
• Past prototype or assembly line experience, particularly in small electronics or devices.
• Familiarity with OrCAD/Allegro and other EE hardware design.