AR Collection Speacialist

Position: Accounts Receivable & Collections

Location: Roseville, CA

Our fast-paced headquarters office is seeking an Accounts Receivable Collections Specialist in Roseville, CA. Do you like the versatility of juggling multiple tasks at once, being a resource for customers that have questions, and have an excellent work ethic? Multi-tasking is important to us, as well as attention to detail. If you have customer service experience, have a positive attitude, and enjoy working with people in a fast-paced environment, we want to talk to you!

ACCOUNTS RECEIVABLE/COLLECTIONS/CUSTOMER SERVICE:

• Assist customers with questions and payments.


• Daily deposit, processing credit card and ACH payments.


• Maintain DocuWare AR files.


• Reconcile monthly CPC bundle maintenance payments.


• Work closely with leasing company to collect payments.


• Contacting customers regarding past due invoices in a professional manner to reduce the outstanding receivable while maintaining good customer rapport.


• Demonstrate understanding of contract language and billing.


• Follow the established collection policy through verbal and written customer communication.


• Provide updated payment information and explanation for non-payment on past due accounts through payment applications and cash receipt system.


• Making timely follow-up collection calls as well as sending correspondence on past due invoices via fax, email, and demand letters as per established collection policy, to resolve the problems/reasons for the past due balance.


• Review and analyze aging reports and provide recommendations to management.


• Work with outside collection agency.

ESSENTIAL SKILLS AND EXPERIENCE REQUIRED:

• Multi-task and establish priorities.


• Exceptional written and verbal communication skills.


• Customer service skills


• Interact within the team process to resolve issues, improve processes and communication.


• Responsible to work and interact effectively and professionally with all internal customers/co-workers throughout the organization.


• Represent the Company in a professional and positive manner.


• Work in a collaborative manner to ensure that all functions of the departments are covered, providing backup for other team members as required.


• Exceptional analytical and problem-solving abilities, attention to detail, willingness to share ideas for improved efficiencies/processes.


• Proficient understanding of MSOffice Suite including Word and Excel.


• prepare routine reports, memos, spreadsheets, and correspondence as required.


• Highly organized, with a strong work ethic, integrity, and honesty.


• Self-motivated, able to prioritize personal workload, requiring minimal supervision.


• 1 year of accounting experience or related experience is preferred.


• Other education and/or experience may be considered as a substitute.

At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience. Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.

Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.

About WiZiX:

WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.

WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.

At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.