Sr. Product Manager

First Entertainment Credit Union is looking for a strategic and result-driven Sr. Product Manager- Deposits & Pricing to lead and grow our credit union and entertainment-focused financial services. This role requires expertise in product management, business strategy, process optimization, vendor management, and P&L oversight—all while delivering tailored financial solutions that meet the unique needs of credit union members and entertainment industry professionals.

The ideal candidate has a deep understanding of member-focused financial products, digital banking, and payment solutions and is comfortable navigating the dynamic financial landscape of the entertainment industry, such as irregular income patterns, royalty structures, and industry-specific lending solutions.

This is a full-time, hybrid opportunity reporting to the VP of Product and is based in Hollywood, CA. The targeted salary in California is between $110,000 to $130,000.

Responsibilities

· Execute a strategic roadmap for credit union financial services, with a focus on entertainment professionals’ unique banking, lending, and wealth management needs.

· Support management of the P&L, ensuring sustainable revenue growth while maintaining member-first financial solutions.

· Drive agile product development to enhance digital banking experiences and introduce innovative financial products for members.

· Monitor entertainment industry economic trends and credit union best practices to drive competitive positioning.

· Oversee and streamline operational processes, ensuring compliance with NCUA regulations, state financial laws, and entertainment industry-specific financial requirements.

· Manage third-party vendor relationships, including payment processors and digital banking platforms.

· Champion process automation and efficiency, improving member experience while reducing operational costs.

· Work closely with internal credit union teams, entertainment unions, guilds, and industry associations to align financial services with members’ evolving needs.

· Partner with technology teams to drive digital transformation, ensuring seamless banking experiences for entertainment professionals with unpredictable income streams.

· Collaborate with marketing and community outreach teams to enhance member engagement and drive financial literacy for entertainment industry workers.

· Support and drive meaningful insight research and development

· Develop and maintain key performance indicators (KPIs) to track and report on business unit success in loan growth, deposit expansion, member satisfaction, and operational efficiency.

· Deliver insightful financial and operational reports to credit union leadership, ensuring transparency and data-driven decision-making.

· Assess market trends, competitor offerings, and member behavior to refine and enhance product and service offerings.

· Perform other tasks as assigned.

Requirements

· Bachelor’s degree required, with a master’s degree in business, Finance, or a related field preferred

·7+ years of experience in product management, business unit leadership, or financial services, preferably within credit unions or entertainment industry banking.

· Hands-on experience with P&L management, process optimization, vendor negotiations and governance, and digital banking initiatives.

· Experience in regulatory compliance (FDIC, NCUA, CFPB, and entertainment-specific fields a plus).

· Expertise in credit, lending, payments, and wealth management.

· Strong strategic thinking with the ability to execute on vision and goals tailored to credit unions and entertainment professionals.

· Deep expertise in financial services product management, and P&L management.

· Ability to drive agile methodologies and digital banking transformations.

· Strong stakeholder management and communication skills, with experience engaging credit union members, entertainment professionals, and regulators.

· Proficiency in data-driven decision-making, reporting, and financial forecasting.