Field Operations Support Assistant (Queen of Heaven Mortuary)
- Preparing permits, death certificates, memorial materials, and related materials accurately and according to regulation
- Assist colleagues with services preparations.
- Backup for Receptionist
- Confirm accuracy of obituaries, service information, etc. via location website.
- At all times comply with company policies, procedures, and instructions.
- Conveys a sense of concern and empathy with client family members at all times, bringing any issues to the attention of a staff member who can provide a resolution.
- Responds to customer inquire via telephone, internet and in person.
- Maintains professional and cooperative relationships with county clerk, medical examiners, and other official parties.
- Keeps accurate records.
- Performs other duties as assigned.
- Active member of a Roman Catholic faith community.
- High School Diploma required (bachelor's degree preferred).
- Minimum 2 years of experience in office, clerical or customer service required.
- Bilingual Spanish/English preferred.
- Valid state issued driver's license.
- Office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience.
- Good verbal and written communication skills
- Strong organizational skills
- Basic mathematic skills
- Problem solving skills.
- Be detail oriented.
- MS Office experience including Outlook, Word, Excel
- Follow written and oral instructions.
- High level of compassion and integrity.
- Multitask and set priorities.
- Maintain confidentiality.
- Occasionally lift up to 20 pounds.
- Sit for sustained periods of time on a daily basis.
- Perform tasks requiring intermittent bending, stooping, and walking.
- Sustain frequent movement of the fingers, wrists, hands, and arms.
- Health Insurance (Medical, Dental and Vision)
- Mental Health Services (Employee Assistance Program)
- Pension Plan
- 403B Plan
- Vacation & Sick Time
- Paid Holidays
- Employee Discount Programs (24hr Fitness, LA Fitness, Hotel Engine, Great Work Perks*)
- Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)
- SIGN ON BONUS
- 2% bonus, commensurate with level of annual compensation
- Must be employed for 6 months - in good standing.
- Full amount paid at 6 months.
- excludes temporary employees.
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