Director of Marketing & Member Engagement

Job Description and Duties

Under the general direction of the Chief Deputy Director of the Governor’s Office of Service and Community Engagement (GO-Serve), the Director of Marketing and Member Engagement works closely with California Volunteers, GO-Serve Communications & External Affairs and Digital Infrastructure Office to ensure consistent and coherent member experience across California Volunteer programs - College Corps, Climate Action Corps, Youth Jobs Corps, and AmeriCorps California. The Director of Marketing oversees and provides executive leadership and policy guidance with outreach, research, alumni and recruitment, branding and marketing efforts and to ensure strategic goals are achieved and aligned with GO-Serve. The Director of Marketing also oversees the development, implementation and evaluation of marketing efforts, consumer research and programs that advance and support GO-Serve.

You will find additional information about the job in the .

Working Conditions

Persons appointed to this position must be reasonably expected to lift up to 10 lbs. occasionally and/or a negligible amount of weight frequently or constantly to lift, carry, push, pull or otherwise move objects with or without a reasonable accommodation . Involves sitting most of the time but may involve walking or sanding for brief periods of time. Occasional travel up to 10% may be required (in the Sacramento area).

Special Requirements

The incumbent must be detail-oriented and possess strong written and verbal communication skills. Highly organized, creative, and self-motivated with the ability to prioritize and manage multiple projects simultaneously in a fast-paced team office environment. Demonstrated ability to act independently and as a member of a team with open-mindedness, flexibility, and tact. Ability to problem-solve and use critical and creative thinking to effectively perform work. Display good interaction skills and the ability to deal professionally, congenially and in a personable manner with the public, other governmental entities, and staff at all levels. Communicate successfully in a diverse community as well as with individuals from varied backgrounds.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated experience in management supervising staff with specialized functions and responsibilities in recruitment, outreach, and/or public engagement.
• Outstanding written and verbal communication skills, and strong interpersonal, organizational, and decision-making skills.
• Experience developing and managing marketing contracts, including strategic planning, project management, and organization.
• Experience in making effective management decisions on a variety of challenges in a fast-paced and changing environment.
• A passion for community service, actively contributing to the betterment of the community through impactful initiatives and collaboration.

Benefits

There are many benefits to joining our team!

GO-SERVE employees are eligible for a number of benefits. Health benefits and leave programs are available for most employees. Benefit eligibility may depend on length of service and collective bargaining agreements. Benefit information can be found on the and websites.

Some added benefits GO-SERVE offers include:

• 11 paid holidays
• Alternate work schedules
• Flexible work hours
• Hybrid schedule
• Nearby cafes and restaurants
• Walking distance to public transit

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

Transcripts

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. Foreign transcripts must include official verification of U.S. equivalency prior to appointment by an organization found here.

Personal Identifying Information Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ)is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Résumés in lieu of the SOQ will not be considered.

  Refer to the SOQ Requirement Section of this job posting for the SOQ questions.