Data Processing Systems Software Operations Engineer

Program Overview

Provide critical communications and tracking for multiple spacecraft from three complexes located globally, and operates year round 24 hours/7days to provide continuous contact with the spacecraft. The program fulfills NASA goals by supporting NASA deep space mission set, including NASA-funded missions and collaborative international missions.

About The Role

Peraton is seeking a Data Processing Systems Software Operations Engineer to support our Deep Space Network (DSN) Operations and Maintenance O&M contract with the Jet Propulsion Laboratory (JPL) and NASA in Monrovia, CA.

The Deep Space Network is NASA’s international array of giant radio antennas that supports interplanetary spacecraft missions, plus a few that orbit Earth. The DSN also provides radar and radio astronomy observations that improve our understanding of the solar system and the larger universe. The antennas of the Deep Space Network are the indispensable link to explorers venturing beyond the moon. They provide the crucial connection for commanding our spacecraft and receiving their never-before-seen images and scientific information on Earth, propelling our understanding of the universe, our solar system and ultimately, our place within it.

The successful candidate will oversee the lifecycle management of software components used in data processing. The candidate may be responsible for multiple assemblies and must understand their capabilities, performance standards, and limitations.

Responsibilities:

• Perform acceptance testing and create comprehensive test reports
• Support Project Interface Testing and Demonstrations at DTF-21 and DSCCs
• Take part in DSN design and readiness reviews
• Review and critique technical procedures for the installation, test and operation of subsystem
  software components
• Determine test resource requirements and schedule tests to meet project deadlines
• Identify and categorize Software Anomalies (ARs) and work with the CDE toward resolution
• Liaise between station personnel and DSN Development and Operations Services Office (DDOSO) for the resolution of operational problems, failures, and discrepancies
• Monitor, measure, and analyze SPS subsystem functions and performance
• Identify, troubleshoot, and resolve discrepancies, failures, and problems
• Provide real-time technical support for critical and high-profile DSN activities and events
• Analyze discrepancy reports (DRs)
• Coordinate with Deep Space Communications Complex (DSCC) personnel and JPL Design Engineering to investigate failures and resolve operational problems
• Maintain technical cognizance of subsystem capabilities, configurations and performance
• Support System Performance Analysis Reporting
• Develop operational processes to prevent, avoid, or work around anomalies that could affect
  the quantity or quality of data services
• Provide technical guidance to DSCCs in the form of system-dependent Cognizant OE
  Advisory/Directives (CAD)
• Lead the effort to mentor less experienced OEs to support the SPS products and services

Qualifications

Required Qualifications:

• 2 years with BS/BA; 0 years with MS/MA; 6 years with no degree
• U.S. Citizenship Required
• Must be competent in test theory, test methodologies, software safety, and the fundamentals of computer science and software design.
• Must possess strong organizational and communication skills and be able to effectively manage multiple tasks and priorities to meet deadlines on projects.
• Travel to Jet Propulsion Laboratory and the Goldstone Deep Space Communication Complex (GDSCC) to support customer requirements.
• The ability to undergo a trusted background check and pass a National Criminal Information Check (NCIC).

Desired Qualifications:

• Experience with DSN processes governing Test and Transfer
• Fast learner, interested in problem solving, a self-starter who can make defined requirements from a user's inputs, and be flexible with solutions.
• Experience interfacing successfully across various departmental levels.
• Capacity to adapt to change quickly.
• Analytical skills, detail oriented and ability to multi-task.
• Good written and oral communication skills.
• Candidate must be able to work in a team environment; proactive; innovative; articulate; able to present briefing material to customers during formal reviews; demonstrate good problem-solving techniques and skills.

Details

Target Salary Range: $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.