Senior Manager, Payments Risk

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

The Global Payments Fraud Strategy function at eBay works to ensure phenomenal experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves accurately understanding Payments & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive outstanding user experience.

Analytics is critical for data driven Risk function. Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, figure out opportunities for improvement, work with product and payment providers to craft scalable solutions, and monitor their performance. We build this behavioral intelligence by exploring creative interpretations of existing and new sources of data, using advanced analytical techniques, and overlaying the appropriate strategies to deliver outstanding results!

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As eBay expands into eBay Live and Focused Verticals, the Global Payments Fraud Strategy team plays a pivotal role in ensuring safe, seamless, and trusted transactions across these high-engagement, category-driven experiences. By leveraging advanced analytics and real-time risk detection, we enable secure growth in emerging commerce formats like live shopping and specialized verticals, ensuring buyers and sellers can confidently connect in dynamic, community-driven environments. ​

We are multi-disciplinary with a broad spectrum of industry experiences and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying cutting-edge risk analytics, insights and visualization to drive the risk management roadmap.

The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the classification domain and product partners. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative and integrity.

What You Will Accomplish

• Develop significant insights that improve risk controls based on large incidents, near misses, product and portfolio analysis.

• Contribute to risk strategy development for emerging payment methods and new financial products.

• Help develop and implement risk policy frameworks to manage fraud and credit risk, products and portfolio threats

• Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations and outputs

• Partner with risk horizontal teams to deliver scalable global risk management policies through the buyer lifecycle.

• Establish relationships with partners in the regional businesses, product owners, engineering, incident management and risk operations organizations to set shared goals, influence the prioritization and facilitate the implementation of important risk strategies

What You Will Bring

• Minimum of 5 years of Risk experience - required.

• Minimum of 7 years of SQL, hands on/professional experience - required.

• Strong quantitative and analytical skills, SQL, are crucial. Proficiency in python is highly desired. Experience with machine learning frameworks and models is a plus.

• Experience building dashboards and reporting that leads to user self-discovery

• Understanding of ecommerce/digital risk management in following area: user verification, payments ecosystem, stolen financial and account takeover behavior, fraud strategies, access/standards programs etc.

• Ability to define a problem out of ambiguity and reconcile conflicting goals across multiple functions.

• Experience in account level and portfolio level risk strategy development. You are willing to become familiar with industry benchmarks, technologies and standard methodologies.

• Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.

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The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below:

The base pay range for all other U.S. work locations is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected] . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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