Communications Associate
Job Description
Job Description
Job Overview
AV Taxi Rides is hiring a professional and organized Communications Associate to support daily communication efforts, customer engagement, and administrative coordination. This role helps ensure effective communication between customers, office staff, and operations teams while maintaining a high standard of service.
Key Responsibilities- Assist with customer communications via phone, email, and in-person interactions
- Provide accurate information regarding transportation services and scheduling
- Maintain communication records and customer documentation
- Assist with preparing informational materials and service updates
- Coordinate appointment confirmations and customer follow-ups
- Support administrative and office functions as needed
- Ensure professional and timely communication with customers and staff
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Customer-focused attitude and professional demeanor
- Ability to work independently and as part of a team
- Previous customer service or administrative experience preferred but not required
$19 – $27 per hour , based on experience and qualifications
Benefits- Paid training
- Paid time off (PTO)
- Health, dental, and vision insurance eligibility
- Career advancement opportunities
- Employee transportation discounts
- Stable full-time schedule
- Collaborative and supportive workplace culture
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