Mercantile Associate

Are you inspired by nature and human connection? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as a Mercantile Associate.

As a member of Post Ranch Inn, the Mercantile Associate will ensure a world class guest experience both on our property and e-commerce site. Core responsibilities include the ability to maximize the sales productivity of the Mercantile store through effective selling, client development and special events.

ESSENTIAL FUNCTIONS:

• Deliver an exceptional experience by warmly welcoming every guest, engaging in conversation when appropriate, and assisting with all requests.
• Maximize selling opportunities, brand recognition, and repeat business among in-house guests, visitors, local residents, Sierra Mar guests, and online customers.
• Accurately operate the POS system; stock and maintain merchandise; assist with physical inventory preparation and counts; ensure the Mercantile remains clean and organized.
• Provide product and customer feedback to the Mercantile Manager; share property history and promotions with guests; give and receive constructive feedback; perform other duties as assigned
• Feature and promote local artists through the art gallery; secure local art and jewelry; support property-wide promotions and strengthen community partnerships.

ESSENTIAL WORK SKILLS:

• Must have flexible work availability 9:00am - 5:30pm
• Prior retail experience in a boutique environment, with proven track record of sales productivity

Pay rate for the Mercantile Associate position is $20 / hour plus commission on consignment sales.

ABOUT US: Post Ranch Inn is one of the most acclaimed luxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guest rooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility.

Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant. This Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.

Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays.