Assistant Store Manager Retail Associate
- Small team environment, so you really get to know each other
- We often see the same customers who value Kelly Moore and get to know them well
- Close at 5:00 PM, no evening/night hours
- We will teach you everything you need to know about paint
- You do something different daily & are not stuck at a desk or a register Under direct supervision, the Assistant Store Manager assists the Store Manager with the day-to-day operations of a Kelly-Moore Paint store.
- Demonstrate and promote exceptional customer service skills using Kelly-Moore Paint Company's Signature Service Standards and coaches the team to the same standard.
- Demonstrate a solid understanding of company products, finishes and method of applications while assisting customers with selection of products as well as color as we progress through the sale process.
- Accurately tints paint and eye matches color.
- Collaborate with sales team in launching product promotions and developing strategies to generate and grow customer accounts.
- Promptly and effectively resolves customer and/or staff issues when the Store Manager is not available.
- Comply with the requirements of a retail store schedule, which may include opening the store early in the morning, and on weekends and holidays, and closing the store. May assist Store Manager in scheduling staff in order to meet business needs.
- Handle payment transactions, cash and charge verifications, deposits, change verifications and safe withdrawals following company protocols.
- Accurately prepares and/or contributes to the processing of operational and sales documents.
- Accurately handles the ordering process and receiving procedures, unloading, and stocking incoming inventory.
- Age requirement: Must be 18 years of age or older.
- Excellent customer service skills.
- Ability to understand, communicate and implement store and corporate policies.
- Valid driver's license is preferred, and a safe driving record and the ability to operate a variety of vehicles including vans and flatbed trucks, if eligible to drive and business needs dictate.
- Successful completion of the company driver's safety and defensive driving course as required.
- Ability to use the Internet, computer software applications, databases, and spreadsheets.
- English language skills, including a level of reading comprehension, and written and oral language conventions ordinarily attained by receiving a high school diploma or equivalent.
- Math skills of number sense, measurement, geometry, and math reasoning are ordinarily attained by receiving a high school diploma or equivalent.
- Minimum of 2 years' experience in paint/coatings, construction, home improvement industry, and/or retail.
- All Assistant Store Manager associates are eligible for the sales incentive bonus plan.
- We also offer generous paid time off for vacation, sick time, birthday & service anniversary as well as 7 paid holidays a year.
- We have various options to support your medical, mental, and financial well-being, including benefits, a wellness program, and 401K retirement plan with an Employer Match.
- We have comprehensive training and development programs that fit the needs of your current role and your desired career path in hopes that you will stay with Kelly-Moore for a long time.
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