People Operations Generalist
- Manage the Human Resources Information System (HRIS) to maintain accuracy and integrity of employee data
- Implement best practices for data entry, system updates, and regular audits to guarantee data consistency Provide training and support to management and staff members on HRIS functionalities
- Serve as the primary point of contact between BGCP and TriNet, our PEO provider
- Ensure seamless alignment between organizational policies and procedures and TriNet's offerings Collaborate with TriNet representatives to address inquiries, resolve issues, and stay informed about updates or changes affecting our organization
- Act as a resource for employees seeking assistance with HR-related matters, including benefits, payroll, and general HR inquiries Facilitate effective communication between staff and TriNet to resolve concerns promptly
- Identify opportunities for process improvement within People Operations, implementing solutions to enhance overall efficiency. Contribute to the development and implementation of HR policies and procedures to align with organizational goals.
- Generate and analyze HR data reports using the HRIS to inform decision-making processes. Collaborate with relevant stakeholders to provide insights into HR metrics, trends, and key performance indicators.
- Own and drive the new hire onboarding program (in-person) from end-to-end
- Ensure that all new hires have a positive onboarding experience from the moment they sign their offer letter Deliver excellent customer service through strong communication and follow-ups as new hires complete the compliance and onboarding process
- Work closely with TriNet to administer employee benefits, addressing inquiries and administer open enrollment processes Assist in the communication of benefits programs to employees, to support understanding and participation
- Lead the implementation and maintenance of the employee review system
- Provide training and support to employees and managers on system functionalities Coordinate and manage the entire employee review cycle, including goal-setting and evaluations
- Bachelor's degree or applicable work experience
- Relevant experience in benefits, employee relations, and/or HR technology
- Minimum of three (3) years of Human Resources Generalist/People Operations experience
- High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people
- Excellent written and verbal communication skills that demonstrate a high level of professionalism
- Highly organized and detail oriented, strength in multitasking
- Passionate about people and how they function together to create a valuable organization
- Ideally, you are an upbeat, positive problem solver who welcomes challenges. You don't get overwhelmed by too many moving parts, and you eat your to-do list for breakfast!
- Employment Status: Full-Time Salary
- Pay Range: $70,000-$85,000, depending on experience (DOE)
- Health Benefits: We offer competitive benefits packages with 100% employee coverage for medical, dental and vision.
- Perks: Exclusive access to marketplace discounts through our PEO provider, TriNet
- Commuter Benefits: set aside pre-tax and post-tax dollars from your paycheck to pay for eligible commuter parking or transit expenses.
- Employee Assistance Program (EAP)
- Retirement Benefits: BGCP offers salary contributions to the 401(k) plan
- Comprehensive Paid Time-Off Policy, along with additional benefits
- Contributing to a thriving community for youth growth: Beyond measure
- BGCP will cover all onboarding process requirements
- COVID Vaccination: Preferred but not required
- Complete LiveScan background check
- Undergo a TB test
- Participate in mandatory onboarding training sessions
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