Returns Clerk
Description
Return Specialist
Location: South Gate, CA
We are seeking a detail-oriented Return Specialist to join our warehouse team in South Gate. This position is responsible for processing customer returns, accurately updating inventory in our Warehouse Management System (WMS), and ensuring returned products are handled efficiently and correctly.
Key Responsibilities
- Receive and inspect B2C customer returns
- Identify returned products and verify SKUs
- Process returns accurately within the WMS
- Update inventory records in a timely manner
- Separate damaged, incorrect, or questionable returns as needed
- Communicate with warehouse staff regarding return-related issues
- Maintain accuracy and organization throughout the returns process
Qualifications
- Previous warehouse, inventory, returns processing, or WMS experience preferred
- Strong attention to detail and accuracy
- Ability to work independently and in a team environment
- Basic computer skills and experience using warehouse systems preferred
- Ability to lift and move products as required
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