Mail Clerk
Responsibilities:
- Provide excellent customer service during regular scheduled mail runs, special pick-ups and deliveries to the studio lot
- Receive, sort and deliver all mail and packages according to established time frames and service standards
- Coordinate messenger services and deliveries
- Answer telephone and in person inquiries
- Perform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
- Process incoming and/or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc.
- Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc.
- Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc.
- Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved
- Prepare daily and monthly reports as needed
- Prior experience in Mail Services or Shipping and Receiving
- Ability to repetitively stand, walk and sit as well as lift, carry, pull, push and transport up to 50 lbs.
- Ability to operate PCs, handheld devices, mailing and shipping equipment/software (scales, meter machines, etc.)
- Maintain confidentiality of company and customer information, data and materials
- Valid California driver's license (without restrictions)
- Ability to operate in a dynamic, fast paced, demanding startup environment
- Ability to train across multiple job functions
- Must be able to work overtime with short notice
- Must display the ability to maintain a working knowledge of all USPS, UPS, DHL and FedEx regulations
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