STAFF SERVICES ANALYST

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The role of the Fiscal Administrative Support Analyst is to act as a key coordinator between the CFO and other departmental programs to manage correspondence, special projects and meeting schedules effectively and ensure accuracy, professionalism, and adherence to departmental policies in all communications. Evaluate all materials submitted to the CFO for policy consistency, completeness, clarity, and proper format. Maintain high standards for grammar and content quality. The analyst will organize and coordinate Fiscal meetings, including developing agendas, documenting minutes and distributing action items to ensure follow-through and accountability. Independently determine appropriate program/manager assignments for inquiries and/or issues, maintain tracking systems for assignments and deadlines and follow up to ensure timely completion. The analyst will manage the CFO’s calendar by scheduling appointments and meetings, preparing briefing packets and ensuring logistical arrangements such as travel and accommodations comply with departmental policy. Draft and review correspondence in response to inquiries from public and government representatives at all levels.

Have questions and/or need assistance? Contact [email protected], we are here to help walk you through the state hiring process!

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Staff Services Analyst . See the Minimum Requirements section above.

2. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.

3. Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.

4. Once you have applied, take the Staff Services Analyst Examination.

Statement of Qualifications Requirement Section

Applicants are required to submit a Statement of Qualifications (SOQ) along with their STD 678 Application. The SOQ must be typed, numbered, no more than two pages in length, Arial font size 12, with 1” margins, and single-spaced. Please include your first and last name at the top right corner of the page.

A resume and/or cover letter DOES NOT take the place of the SOQ. Applications received without an SOQ, or SOQs that do not include complete responses, may not receive further consideration.

Please respond to the following questions in your SOQ. Your answers should clearly demonstrate your experience and abilities related to this position:

1. Provide an example of how you have managed correspondence and communication with high-level executives and external stakeholders. What strategies did you use to ensure clarity, professionalism, and timely responses?
2. Explain your experience coordinating meetings, managing calendars, and handling travel arrangements for senior leadership. How do you prioritize and organize multiple tasks to ensure smooth operations?

Candidates who do not complete and submit an SOQ may not be considered for this position.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/11/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Mailing

Attn: Attention: Certification Technician JC 486675

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Drop-Off

Attention: Certification Section JC 486675

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

Monday – Friday (excluding holidays)

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Refer to the Statement of Qualifications Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training

• Diversity, Equity, and Inclusion program activities

• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.

• Paid Holidays and vacation/leave

• Defined retirement program

• Savings Plus Program (401(k), 457)

• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on .

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Michael Eakins
(916) 345-7904
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 440-7370
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework Information

This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capitol Ave. Sacramento, CA 95814