Test Lead
- Artificial Intelligence (AI)
- Functional Testing
- Regression Testing & Automation knowledge
- Salesforce
- Agile
- Experience in Leading AI Applications & Projects.
- Knowledge in AI enabled Customer facing applications.
- Knowledge in AI Enabled Agent Portal
- Application Testing build in Salesforce
- Good Communication
- Experience Managing Test deliverables and Test Team ( Onsite-Offhsore)
- AI Voice BOT Testing
- Interactive Voice Response (IVR),
- ASR - Speech-to-Text Testing
- NLU - Intent Recognition and Entity Extraction Testing
- Dialog Management Testing
- NLG Testing
- TTS - Text-to-Speech Testing
- Integration Testing End-to-End Flow - individual components tested to make sure the entire pipeline works seamlessly?
- Functional Testing – All
- Security And Compliance Testing
- Utility Knowledge, CC&B Knowledge
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