Software Developer III - ServiceNow

Summary
GAMA-1 Technologies, LLC seeks an experienced Software Developer III - ServiceNow on upcoming work, who will be responsible for developing customizations, applications, and workflows within the ServiceNow platform in a telework environment. The Software Developer III- ServiceNow will work closely with business analysts and technical architects to implement tailored solutions for Software Asset Management (SAM), Hardware Asset Management (HAM), and IT Operations Management (ITOM) Visibility modules, ensuring they meet the organization’s needs.

Supervisory Responsibilities – None

Essential functions/responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Design and develop custom applications and features within ServiceNow based on business requirements.
• Collaborate with the team to perform unit testing, functional testing, and support the user acceptance testing (UAT) process.
• Provide ongoing support and enhancements for deployed solutions as part of post-implementation services.
• Collaborate with system administrators, architects, and stakeholders to gather requirements and deliver scalable, efficient solutions.
• Create custom workflows and automated processes for SAM, HAM, and ITOM Visibility to streamline asset management operations.
• Integrate external data sources with ServiceNow (e.g., SCCM, discovery tools) to ensure accurate and real-time asset tracking.
• Work with the CTA to ensure that the developed solutions align with architectural standards and best practices.
• Develop and maintain ServiceNow reports and dashboards for asset lifecycle management, license tracking, and compliance monitoring.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Information Security and Confidentiality Obligations

• Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• ServiceNow Certified Application Developer (CAD).
• 4-8 years of experience in developing and customizing ServiceNow applications, with a focus on asset management modules (SAM, HAM).
• Strong knowledge of ServiceNow development frameworks, including Glide, scripting, and REST APIs.
• Experience in integrating ServiceNow with third-party applications and databases.
• Proficiency in JavaScript, HTML, CSS, and AngularJS or similar front-end technologies.

Preferred Qualifications

• Familiarity with governance, security, and quality assurance processes in a regulated environment.
• Experience supporting federal or large-scale enterprise IT environments.

Work authorization/security clearance requirements

• Ability to obtain a security clearance.

Work environment

• This work will be completed in a telework environment.

Physical demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organizations and client facilities.

Travel required Yes, occasional travel to client site in Hanford, Washington as needed.

Proficiency Requirement

• The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management.

Employment is contingent upon government approval and, if applicable, contract award.

The base salary range for this position is: $123,636 - $148,960


This base salary range represents a general guideline. An individual’s base salary within that range is determined based on a variety of factors, including (without limitation) the scope, complexities, and responsibilities of the position, the government contract to which the position is assigned, geographic location, market conditions, and the candidate’s relevant experience, education, and skills.

GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here.

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.