Porsche Riverside Cashier

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Automotive Service Cashier - Essential Duties

• Greets customers at the Cashier Counter in a pleasant and professional manner.
• Process payment for Customer Invoices and Parts Ticket Sales.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides cash refunds or credit memorandums to customers for returned merchandise.
• Operates cash register.
• Reconciles cash drawer daily.
• Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the Service Advisor or other appropriate representative.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the Service Manager for resolution.
• Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
• Closes all open invoices.
• Assists Service and Parts Departments with telephone coverage.
• Provides clerical and secretarial assistance to parts and service departments.
• Works with department Manager to keep abreast of new products and services offered, their features and value, and any changes in price.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Performs other duties as assigned.

Automotive Service Cashier - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Cash handling experience a must
• Previous Automotive Cashier experience a plus but not mandatory.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Automotive Service Cashier - Language Skills

• Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization.

Automotive Service Cashier - Mathematical Skills

• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American currency
• Ability to add, subtract, multiply and divide in all units of measure.