Social Service Caseworker

Job Description

Job Description

OVERVIEW:

The Caseworker will provide resources to clients and assist in the food pantry.

DUTIES AND RESPONSIBILITIES:

• Answer incoming calls and direct calls
• Enter applicant information into Excel spreadsheets through The Salvation Army online database
• Assistant clients in the social service lobby
• Maintain client records, donations, and Salvation Army statistics
• Intake clients seeking emergency food box and utility assistance
• Maintain cleanliness of pantry, stock shelves, and fill food boxes
• Provide data entry for social services
• Assist with Christmas events
• Participate in staff meetings
• Pick up donations
• Other duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• CA Driver’s license (required)
• 21 years old (required)
• Experience with Microsoft programs
• Experience in Social Services (1 year preferred)

SKILLS AND ABILITIES:

• Bilingual in Spanish (preferred)
• Ability to communicate effectively
• Team player
• Detail oriented

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.