Field Systems Support (Corona)
#NowHiring!
RICE Services Inc., (A 100% employee owned ESOP) is looking to hire an organized, professional Field Systems Support to join our team.
Fulltime position
Summary:
Join our dynamic team as a Field Systems Support. In this pivotal role, you will provide technical assistance and operational support for systems, equipment, and technology used in the field. This role works closely with field personnel, operations teams, and technical staff to ensure systems function properly, troubleshoot issues, and support system implementation and maintenance
Duties and Responsibilities:
- Provide technical support for field systems, equipment, and applications used by field personnel.
- Troubleshoot and resolve hardware, software, and connectivity issues in the field.
- Assist with the installation, configuration, and maintenance of field systems and devices.
- Support the implementation of new technologies, tools, and system upgrades.
- Train field employees on proper use of systems, equipment, and applications.
- Document issues, solutions, and system changes for internal records.
- Coordinate with IT, engineering, and operations teams to resolve technical issues.
- Monitor system performance and recommend improvements to increase efficiency.
- Ensure systems comply with company standards, safety policies, and operational procedures.
Benefits
Eligible for Medical, Dental & Voluntary plans (after eligibility criteria is met.*)
Paid Basic Life and AD&D at no cost*
401k Retirement Plan*
ESOP Retirement Plan*
Sick Pay*
Holiday Pay*
Vacation Pay*
Work Environment: Mixed Environment (Field Construction and Office) ; Required to travel to job sites or operational locations.
PI62ab699b8ac7-38003-39908569
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