Senior, Business Analyst - Tax Transformation
- Use business goals and objectives to assist Product Owners in developing a product roadmap.
- Perform business analysis tasks and/or coordinate tasks across the Service Delivery Transformation program.
- Identify solution options that meet the business need, then coordinate with delivery teams to determine the best solution approach.
- Assist Product Owners in defining release scope, including defining benefits and risks during the discovery phase.
- Develop supporting artifacts including requirements, solution options, recommendations, business flows, where required.
- Make connections with other initiatives in place, underway or planned across other parts of the organization that need to be considered.
- Work with architects and delivery teams to ensure the functionality meets the needs of the enterprise and aligns to the overall vision.
- Actively identify and champion innovation initiatives supporting the business strategy.
- Develop and maintain productive and collaborative relationships with Product Owners, and various SMEs across the organization to support Service Delivery Transformation efforts.
- Explore and assess applications of AI, machine learning, and automation to streamline tax business processes, generate data-driven insights, and create value for our clients.
- Clear technical communication - Ability to communicate business needs, functional requirements, technical concepts, assumptions, dependencies, and solution trade-offs clearly and concisely.
- Cross-functional collaboration - Ability to work effectively with Product Owners, architects, developers, delivery teams, and subject matter experts to resolve requirements and maintain solution alignment.
- Requirements facilitation - Ability to support discovery sessions, requirements workshops, backlog refinement, solution reviews, and other delivery discussions.
- Structured problem solving - Ability to evaluate business and technology challenges, identify impacts and risks, and develop practical recommendations in a changing environment.
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
- Bachelor's degree in computer science, information technology, engineering, or a related field.
- 3+ years' experience supporting technical delivery teams and conducting product development using different software development. methodologies, like Agile and Scaled Agile.
- Demonstrated ability to elicit, analyze, document, and validate business requirements, process flows, user stories, and acceptance criteria.
- Proven ability to connect business goals, operating models, processes, and technology solutions to identify opportunities and support informed recommendations.
- Demonstrated ability to work effectively with Product Owners, architects, developers, tax professionals, subject matter experts, and delivery teams.
- Ability to document current-state and future-state processes, identify gaps and dependencies, and recommend improvements aligned to business objectives. Business and process modeling are core capabilities for senior-level analytical roles.
- Limited immigration sponsorship may be available.
- Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve.
- One of the following active accreditations obtained in process, or willing/able to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed attorney
- Enrolled Agent
- CBAP® - Certified Business Analysis Professional
- Certified SAFe® Product Owner / Product Manager
- Certified Scrum Product Owner (CSPO)
- Project Management Professional (PMP)
- Six Sigma (Green or Black Belt)
- Alteryx Designer - Advanced Certification
Preferred:
- Ability to create clear requirements, business flows, use cases, solution recommendations, process maps, and other delivery artifacts.
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills; strong listening, interpersonal, and facilitation skills
- Able to interact effectively with professionals at all levels and communicate recommendations
- Motivated, resourceful, and dependable
- Well organized with the ability to multitask and prioritize multiple, ongoing projects
- Able to respond quickly to high-priority deadlines with little lead-time and adaptable to direction changes
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