Restaurant Server Assistant - Regent Santa Monica Beach
- Promote the Restaurant Group and Regent's service philosophy and style through our people attributes.
- Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
- Maintains clean and organized workstations that are cohesive with the restaurant's philosophy, culture and standards of excellence.
- Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
- Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
- Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
- Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.
- Bussing of used items at tables. Removal of all trash.
- Assisting bar with ice delivery.
- Use of trolleys/carts for table side service.
- Understand and perform job duties to the expectations of the Regent Santa Monica Beach and the restaurant Service, Food, Beverage and Wine manuals.
- Perform all side work applicable to assigned station.
- Participate in Pre-Shift meetings and learn new menu items.
- Welcome all guests and ensure they receive responsive, professional and gracious service.
- Describes dinner features as needed (including changes and additions).
- Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
- Liaise with server to always ensure communication about wants and needs of guests.
- Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
- Assists the Chef in expediting the food to the dining room.
- Aware of all upcoming orders and status of tables expecting food.
- Always uses position numbers and proper spiels.
- Keeps expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
- Ensure that all food and products are consistently prepared and served according to the restaurant's standards.
- Maintain a clean, safe environment in the Dining Room and all service stations.
- Efficiently Resets tables as needed to stay within Regent Service Standards
- Flexible schedule, able to work evenings, weekends, and holidays
- This position necessitates participation in a pooled tip system.
- Understand and perform job duties to the expectations of the Regent Santa Monica Beach and the restaurant Service, Food, Beverage and Wine manuals.
- Perform all side work applicable to assigned station.
- Participate in Pre-Shift meetings and learn new menu items.
- Welcome all guests and ensure they receive responsive, professional and gracious service.
- Describes dinner features as needed (including changes and additions).
- Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
- Liaise with server to always ensure communication about wants and needs of guests.
- Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
- Assists the Chef in expediting the food to the dining room.
- Aware of all upcoming orders and status of tables expecting food.
- Always uses position numbers and proper spiels.
- Keeps expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
- Ensure that all food and products are consistently prepared and served according to the restaurant's standards.
- Maintain a clean, safe environment in the Dining Room and all service stations.
- Efficiently Resets tables as needed to stay within Regent Service Standards
- Flexible schedule, able to work evenings, weekends, and holidays
- This position necessitates participation in a pooled tip system.
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