Sales Development Representative
Builder Growth & QA (SDR)
Location: On-site, San Francisco / Santa Clara
(Minimum 2 days/week in Santa Clara until SF office opens in Q3; occasional travel thereafter)
About You
- Sales Tools Pro: Proficient with Clay, Apollo, Smartleads, Instantly.ai, Gong, Fireflies, and similar tools.
- Detail-Oriented: Thorough in documenting product issues and customer feedback.
- Product-Savvy: Naturally curious, proactive in testing features, and quick to spot bugs or gaps.
- Customer-Focused: Committed to improving user experience through actionable insights.
- Clear Communicator: Skilled at explaining issues and collaborating across Product, Engineering, and Customer Success.
- Problem Solver: Resourceful in troubleshooting and suggesting improvements.
- Growth-Minded: Persistent and strategic in identifying and engaging new prospects.
What You'll Do
- Test & QA: Identify, document, and report product bugs and usability issues.
- Gather Feedback: Engage customers to understand pain points and relay insights to internal teams.
- Collaborate: Partner with Product and Engineering to prioritize fixes and enhancements.
- Document: Maintain organized QA logs and communicate findings effectively.
- Outbound Prospecting: Drive cold outreach via email, phone, and LinkedIn to generate qualified leads.
- Qualify Leads: Assess fit, book meetings, and support sales pipeline growth.
- Market Research: Continuously refine outreach through company and persona research.
What Were Looking For
- 1-3 years in SDR, QA, customer support, or similar roles (B2B SaaS preferred).
- Experience with outbound prospecting and sales software is a BIG plus (CRM, enrichment, engagement, etc.).
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Strong written and verbal communication skills.
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Customer-first mindset with attention to product detail.
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Comfortable in a fast-paced, startup environment.
Compensation : $80K-$130K OTE DOE + equity and comprehensive benefits
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