Service Manager/Account Executive

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

At Gallagher , the parent company of Keenan , we’re looking for a Senior Account Executive/Service Manager to join our team. In this role, you’ll manage and retain client accounts, build strong relationships, and deliver tailored insurance solutions. You’ll also lead service personnel, ensuring clients receive exceptional support. This is your chance to make a real impact while working in a collaborative and professional environment.

Remote role for Northern California Candidates - San Jose, Oakland, Alameda, Contra County areas

20 - 30% Annual Local Travel to Client Sites Required

You’ll be the go-to person for clients in your assigned territory, helping them navigate their insurance needs with confidence. By using consultative techniques, you’ll recommend solutions that align with their goals and budgets. You’ll also:

• Build and maintain strong client relationships through regular communication and visits.
• Analyze client needs and suggest new services or products to enhance their insurance programs.
• Stay updated on regulatory changes and advise clients accordingly.
• Negotiate carrier renewals and deliver compelling presentations.
• Collaborate with internal teams to ensure seamless service delivery.
• Lead and mentor service personnel, fostering a culture of excellence.

Here’s what you’ll bring to the role:

• A bachelor’s degree or equivalent experience in the insurance industry.
• A Valid Life & Health license.
• At least five years of experience in employee benefits.
• Strong relationship-building, negotiation, and presentation skills.
• A detail-oriented mindset and the ability to manage multiple priorities.
• Proficiency in Microsoft Office, Salesforce, and other business tools.
• A proactive attitude and a commitment to delivering outstanding service.

Join us and help champion The Gallagher Way.

#LI-LB3

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.