Communications AI Strategy & Operations Intern (Summer 2026)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Location: We’re seeking a dynamic and motivated individual to join our team in San Francisco.

About the Internship

The Corporate Communications team at Okta is a global, high-impact engine responsible for protecting and elevating the company’s reputation. Our team is composed of experts across Internal Communications, Crisis and Reputation, Executive Communications, Public Relations, Digital Communications, and our Newsroom. We are looking for an AI Strategy & Operations Intern to help us push the boundaries of what’s possible across all these functions. In this role, you will partner with our team to further integrate AI into our sophisticated communications ecosystem. This isn't just about using new tools; it’s about architecting the next generation of our operational strategy. We’re looking for a data-fluent marketing or communications student who can help us scale our AI "playbook," build shared resources for our global team, and deepen our data-driven insights.

What You’ll Get to Do

• Architect the AI Hub: Build and curate a centralized "AI Playbook" and resource library (including custom Gemini Gems and prompt templates) tailored to the specific needs of our Internal, Executive, and PR teams.
• Scale Global Workflows: Partner with sub-functions to identify and automate high-frequency tasks—such as synthesizing global news cycles for the Newsroom or drafting multi-channel social assets for Digital Comms.
• Build the Executive Engagement Engine: Design and manage a centralized tracker for executive speaking engagements; use AI to categorize and analyze "Accepted," "Denied," and "Received" requests to identify strategic gaps and opportunities.
• Advance Narrative Measurement: Leverage LLMs to transform unstructured media data into structured insights, for proactive messaging guidance.
• Internal AI Enablement: Act as a "scout" for the team by pilot-testing new AI features and leading "how-to" sessions to ensure the global team remains at the cutting edge of AI proficiency.

Who We are Looking For

• Academic Pursuit: Currently pursuing a Bachelor’s degree in Marketing, Communications, Business, or Data Analytics and graduating December 2026 or Spring 2027. (We love candidates who sit at the intersection of "Storytelling" and "Data").
• The "AI Architect" Mindset: You don't just use AI to write emails; you understand how to build sophisticated system prompts and custom agents (like Gemini Gems) that solve specific business problems.
• Data-Driven Marketer: You are comfortable with "messy" data. You can take a list of news headlines or speaking invites and use tools to turn them into structured insights and visual trends.
• Operationally Minded: You enjoy building systems that make work easier for others. You are the person who naturally wants to organize a chaotic spreadsheet or automate a repetitive task.
• Strategic Communicator: You understand that "tone" and "voice" matter. You can distinguish between the professional nuance needed for an Executive and the fast-paced energy required for Social Media.
• Self-Starter & Scout: You are naturally curious and stay 15 minutes ahead of the news cycle when it comes to new AI features, tools, and best practices.

A Plus

• Automation Enthusiast: Experience with low-code automation tools (e.g., Airtable, Zapier, or Google Apps Script) to move data between platforms.
• Visual Storyteller: Proficiency in creating simple but high-impact data visualizations (e.g., in Google Data Studio, Tableau, or even advanced Excel/Sheets).
• Productivity Hacker: You’ve built your own "personal AI workflow" or side project that demonstrates how you use technology to multiply your own output.

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills.

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags. And of course, we want you to have fun too. We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada. You may choose from the following options: May 26 – August 14 or June 15 – September 4.

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What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! .

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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