Receptionist Weekends/Per Diem
Kindred Hospital San Gabriel Valley is a 76-bed long-term acute care hospital offering the same in-depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located just over 2 miles outside of downtown West Covina, and right down the street from Covina Square Shopping Center.
Job Summary
Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.
Essential Functions- Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary.
- Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance.
- Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
- Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol.
- Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom.
- Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area.
- Maintains an alphabetical and numerical log of patient names, room numbers and telephone extensions in order to expedite the relaying of calls.
- Monitors emergency patients when entering the hospital main entrance. Notifies clinical manager when necessary.
- Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.
Knowledge/Skills/Abilities/Expectations
- Approximate percent of time required to travel: 0%
- Must read, write and speak fluent English.
- Must have good and regular attendance.
- Performs other related duties as assigned.
Pay Range: $21.00/Hr
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
QualificationsEducation
- High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)
Licenses/Certifications
- None
Experience
- None
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