Supply Planning Coordinator
Job Purpose:
Our Supply Planning Coordinator will be responsible for coordinating and monitoring customer orders to ensure timely production, shipment, and communication. This role serves as a central link between sales, operations, and customers, providing real-time updates and resolving issues that may impact delivery timelines.Job Responsibilities:
● Communicate directly with customers and sales representatives regarding order status, delivery schedules, and any potential delays.● Partner with production, scheduling, and shipping teams to identify bottlenecks and expedite orders as needed.
● Track and maintain accurate order information within company systems to ensure visibility across departments.
● Respond promptly to incoming calls and inquiries from customers and sales representatives regarding open or late orders.
● Coordinate with internal teams to prioritize and escalate rush orders based on customer impact and business needs.
● Provide consistent and professional communication when addressing changes in order timing or production issues.
● Identify recurring causes of delays and communicate trends or process concerns to management.
● Support daily order status reporting and share updates during production or team meetings.
● Maintain clear documentation of customer interactions, commitments, and follow-up actions.
Additional Responsibilities & Qualifications:
● Ability to analyze information, anticipate potential delays, and take appropriate action to resolve issues.
● Ability to collaborate across departments to ensure on-time delivery and customer satisfaction.
● Ability to adapt to changing priorities while maintaining attention to detail.
● Experience in customer service, order management, or production coordination within a manufacturing or packaging environment.
● Experience using ERP or order tracking systems to manage, track, and update order data.
● Salary: $50,000 - $52,000 annually
Work Experience:
● 3-5 years of related job experience. ● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. ● Excellent verbal, written, people, and diplomacy skills are required. ● Proficient with Microsoft Office Suite.Education:
● High School Diploma/GED PreferredWhat We Offer
- Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
- Healthcare benefits, 401k, paid time off and tuition reimbursement.
About Veritiv
Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit and connect with the Company on LinkedIn .
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
Recommended Jobs
Full-Stack Software Engineer 5 - Ecosystem and Operational Insights
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and lang…
Physician - Med-Peds
Our Facility seeking a US BE/BC Internal Medicine: Pediatrics (Med Peds) Physician.Clinic is Monday through Friday. Flexible Schedule. Established and loyal patient base. Some Newborn Rounding require…
Retail Associate - FT
POSITION TITLE: Retail Associate STATUS: Non-Exempt / Full time or Part time DEPARTMENT: Donated Goods Retail (DGR) REPORTS TO: Store Manager SAFETY SENSITIVE: LOW – Position is no…
Client Care Coordinator -Arcadia
We are excited to annouce that Krista CAre is hiring Client Care Coordinator. We at Krista Care believe in a client first approach. We are looking for compassionate people to work with Krista Care. W…
Software Engineer, Palantir Foundry
Spacecraft represent the most pressing unmet need across the entire aerospace industry. As more launch vehicles come online and the cost to orbit decreases, more companies launching payloads to space…
Full Stack Engineer - Cloud / Database
Implements tasks within the Software Development Lifecycle (SDLC), receiving structure and oversight from more experienced staff Follows well-established internal conventions and standard procedures U…
Athletics Coach - Volleyball
Description We are looking for a high school school volleyball coach at Aspire Benjamin Holt College Preparatory Academy in Stockton, CA. About Aspire: Aspire Public Schools operates a network…
Administrative Assistant/Receptionist
O’Hagan Meyer is seeking to hire a full-time Receptionist/Administrative Assistant that can handle a fast-paced office environment. We are looking for candidates that are outgoing, personable, hospit…
Relief / On Call Licensed Vocational Nurse / Licensed Psychiatric Technician
Description Position Title: Relief Licensed Vocational Nurse / Licensed Psychiatric TechnicianProgram/Dept: MHRC Reports to: Director of NursingClassification: Relief/ On call, Non-Exempt Shift …
Staff Backend Engineer at Well-funded AI Healthtech Startup
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack . …