LTC Data Entry Technician

POSITION TITLE: LTC Data Entry Technician

REPORTS TO: Pharmacist in Charge/Pharmacist

POSITION SUMMARY: Under the supervision of a Licensed Pharmacist, the Pharmacy Data Entry Technician is capable of performing the following duties: Receives, Enters, Processes and Maintains Orders in the computer system.

The Pharmacy Data Entry Technician may also operate in capacity of work flow manager, and/or may assume responsibilities of Technician Supervisor and Scheduling Data Entry Technicians.

HOURS: Weekdays PM shift (starting at 5:30pm); with alternating weekends.

RESPONSIBILITES/ACCOUNTABILIES:

• Enter prescription orders into computer for filling new or refill orders using an imaged prescription.
• Enter data into computer system to fill prescriptions and to obtain reimbursement/payment.
• Identifies and resolves issues of denials or follow-up of claims. Performs Error Resolution. Knowledge of drugs, medical nomenclature, and metric system.
• Read and input written prescriptions and medical data.
• Ability to interpret physicians' orders into the computerized medication Order system.
• Ability to perform drug calculations and interpret prescriptions.
• Perform computer system operations; includes order entry, billing, crediting, and updating medical records.
• Audits the input versus documentation and makes corrections as required.
• Maintains current knowledge of Medi-Cal regulations and Third Party and Part D Claims processing
• Verify all information is complete on the prescription.
• File documentation as required by MPLTC and pharmacy regulations
• Communicate with skilled nursing facilities to clarify orders.
• Send incomplete, unclear or rejected prescription to appropriate nursing facility for resolution.
• Update patient profile with all the necessary information from prescription.
• Ensure that patient's allergies, therapies, and current medication are updated regularly in patient profile history.
• Assist with finding lost or missed orders on request.
• Log order status and delivery.
• Provide support for other pharmacy groups as needed.
• Maintain the work area clean and safe.
• Respond to customer inquiries as necessary. Address customer issues and inquiries as required.
• Assist in other phases of computer operations including billing procedures
• Produces reports and keeps management informed of unpaid claims and claims pending follow-up.
• Generates reports as needed.
• Performs other tasks as assigned.

SPECIFIC EDUCATIONAL/VOCATIONAL REQUIRMENTS:

• 1 year of experience in LTC required; Data Entry LTC experience a plus
• Knowledge of Medi-Cal regulations and Third Party and Part D Claims processing
• work as a member of a team
• Excellent customer service skills
• High school diploma or equivalent
• Pharmacy tech license and/or certification for the state of California
• Excellent data entry skills
• Attention to detail and to be able to work under deadlines
• Excellent oral and written communication skills

ESSENTIAL JOB FUNCTIONS:

Physical/Work Situational Demands:

• Reaching Overhead
• Sitting for long periods of time
• Occasional lifting of 5 - 10 lbs. or more
• Dealing with people
• Repetitive and continuous work.
• Maintaining a positive attitude, while performing under occasional stress.
• Problem solving
• Comparing
• Taking instructions
• Occasional driving using own vehicle

JOB SKILLS:

1. Excellent interpersonal skills and well-developed verbal and written communications skills.

2. Excellent organizational skills and detail oriented.

3. Excellent customer service skills.

4. Intermediate typing/keyboarding/computer skills.

5. Working knowledge of Pharmacy computer systems.

6. Ability to work independently, meet deadlines, establish priorities, and be flexible.

7. Ability to perform accurately and efficiently when imputing information.

8. Ability to maintain composure on phone when handling customer calls.

9. Basic math skills, and analytical skills.

10. Possess and obtains knowledge of Drug Names, Generic and Trade. Ability to recognize subtle difference in names and number.

PERFORMS RELATED DUTIES:

1. Communicate and interact with all operating departments within the Pharmacy.

2. All other duties as assigned.

3. Light lifting

4. Driving when needed

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Long term care

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Monday to Friday
• Night shift
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Pharmacy technician: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person