Director of Sales Operations
- Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement
- Salary: $146,000-182,000 plus annual target bonus
- Deliver assigned annual volume, profit, and share growth plans within assigned Business Unit.
- Lead Business Unit execution routines, including Perfect Store/RED execution, In-Stock, and Innovation Availability
- Provide feedback loop to COO, CCCO, MU Presidents, and VPs in Commercial, Customer, and RGM on market conditions and recommendations for market improvements
- Collaborate with Sales Operations Leadership team to plan, develop, and implement multi-year field execution measurement and improvement strategy
- Lead field execution stewardship routines for assigned Business Unit
- Manage effectiveness of the field sales organization and returns on investments of new sales and brand initiatives
- Leverage best practices from Reyes Holdings, the Coca-Cola Company and affiliated bottlers, and the industry to improve performance
- Coach and mentor field sales leaders through the rollout of new programs and initiatives to ensure success and adherence to programs
- Leverage brand partners to support the field selling organization with revenue and penetration driving field activities
- Coordinate with the Commercial organization to identify training areas and messaging to better articulate our value proposition to customers
- Help develop and implement strategies that support Collaborative Business Planning/Joint Business Planning objectives (CBP/JBP)
- Support Customer team as subject matter expert on sales operations initiatives and field performance, including during customer top-to-top meetings
- Implement technology and programs to modernize and enhance the customer and employee experience
- Coordinate and develop special training programs as needed for the field sales organization
- Develop and steward key customer success metrics with customer headquarters and field leadership
- Reset and territory surveyors, as relevant for Business Unit
- Other projects or duties as assigned
- Bachelor's degree in Business, Marketing, or related field, 10 plus years of experience in sales operations, strategy and/or operations roles in wholesale distribution and 6 plus years of people leadership experience or HS Diploma/GED, 13 plus years of experience in sales operations, strategy and/or operations roles in wholesale distribution and 7 plus years of people leadership experience
- Problem solver with excellent interpersonal, verbal, and written communication skills
- Demonstrated negotiation and conflict resolution skills
- Strong organization and planning skills with exceptional attention to detail
- Results-driven and customer-focused mentality with a collaborative attitude
- Strong proven people leader with the ability to develop and manage teams in a multi-faceted fast paced environment
- Must be self-motivated and influential
- Proven ability to manage needs and concerns of multiple stakeholders across various business systems
- Travel up to 25%
- This position must pass a post-offer background and drug test
- MBA or other graduate degree
- Experience with distributor, full line customer sales and/or sales operations
- Analytically minded with a focus on continuous improvement
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