Information Technology Supervisor II

Job Description and Duties

Under the general direction of the IT Manager I, the incumbent is responsible for the direct supervision of staff performing project management and business analysis for software applications systems development and the management of maintenance and operations support of applications developed and/or managed by CalRecycle. The incumbent provides leadership in project management and business analysis, contract and vendor management, and as part of the IT and Department Management Team, performs short and long-term planning in alignment with IT Services, CalRecycle, and Agency strategic goals and objectives. The incumbent works closely with the IT Management team to plan and manage IT staff and resources.

The incumbent periodically serves as project manager or business analyst for more complex technology projects and may participate in the analysis and/or testing of applications.

Duties of this position fall primarily under the Business Technology Management, Software Engineering, and IT Project Management domains.

Beginning July 1, 2026, CalRecycle staff will be office centered, requiring employees to report to the office at least four days per week. This position may be eligible for hybrid telework under Government Code 14200, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program needs. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the positions designated headquarter location, as reflected on the duty statement and at their own expense.

You will find additional information about the job in the .

Special Requirements

When submitting application in hard copy, applicants are required to submit a standard state application (Form Std.678) with an original signature, and clearly indicate RPA 25-297 & Position # 835-361-1404-001 in the “Job Title(s)” section of the Standard State Application or you will not be considered for the position.

If you would like to use education in conjunction with experience to satisfy the minimum qualifications, you must attach a copy of your degree and/or transcripts (unofficial or official) to your application to ensure the educational requirements have been met for this position. Failure to do so will result in your application being rejected.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated knowledge / experience of agile/scrum project management concepts and methodologies: initiating, planning, execution, scrum ceremonies, scrum master experience, product backlog, metrics, retrospectives (i.e., facilitation of these tasks, leading development teams, etc.)
• Demonstrated knowledge / experience with project oversight and approval (change management, governance processes, CDT PAL process), including IT Project Governance, creating or managing the portfolio, escalations, change requests, etc.
• Demonstrated knowledge / experience of managing or leading a team of business analysts or project managers. Providing mentoring, directing, planning, and organizing their work.
• Demonstrated knowledge / experience of techniques for business analysis and requirements gathering: BA documentation, requirements elicitation, documentation, prioritization, and tracking; business process mapping, business process improvement analysis, recommendations, and implementation; system/user acceptance testing
• Demonstrated knowledge / experience of techniques for managing administrative functions, e.g., hiring, personnel documentation, budgeting, disciplinary actions, etc.
• Demonstrated knowledge / experience of techniques with procurement processes, SAM, SOW development, contract and vendor management, invoices, etc.
• Have the Project Management Professional (PMP) Certification

Benefits

In addition to a compelling vision for California, CalRecycle offers competitive pay, benefits, and features for its workforce. To review the pay and benefits offered to California civil service staff, please review CalHR's website at CalHR Benefits Website - CalHR

Statement of Qualifications

1. IT Leadership Experience:
   
   • Describe your IT experience and ability in managing and leading resources (staff, budget, and technology), process improvement, and policy implementation. Please also include the budget managed and the number of staff count.
     
2. Project Management Leadership Experience:
   
   • Describe your experience in managing and leading project management teams. Include the project complexity (e.g., size of environments, software application complexity or technology, business criticality), project methodology approaches, budget, team size, project durations, number of contracts, number of end-users, challenges, etc.
     
3. Business Analysis Leadership Experience:
   
   • Describe your experience in managing and leading business analysis teams. Include the project / solution complexity (e.g., size and/or type of environments, technologies, complexity, and business criticality), methodology approaches, challenges, diagrams, or processes developed, challenges, etc.
     
4. Organizational Change Management:
   • Describe your experience in managing the people side of change, including changes to business processes, systems and technology, job roles, and organization structure.

Please note Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Responses must be numbered and submitted in the same order. Applications received without an SOQ may be rejected.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Applicants must submit a Statement of Qualifications (SOQ) for this recruitment. Please see "Statement of Qualifications" section below for instructions.